Customer Ratings & Reviews

Friendly staff, they solve problems with products rather quickly and have them either fixed or replaced in a timely manner.

Outstanding service highly recommend came out to look at what was wrong with my tv couldn’t fix it had a gift card the same day for the value that I payed for my tv the same same

Fantastic service with good suggestions. They give suggestions based on what is good for us.

With the cost of UHD 4K TVs rising, we could justify the cost of a 100% 5 year warranty through the GEEK Squad to give us peace of mind. We had the recent experience of another brand TV dying completely 2 months after the manufacturers warranty expired but was able to get a new 4K 60" TV at no cost to us under our extended warranty.

I've had great service from Geek Squad in the past with my warranties so I can't complain. This is why I decided to purchase the extended warranty from them on my TVL tv.

Excellent TV! Roku really knows how to make TVs. The picture and sound quality are awesome.

Really good service and nice to know I have something to fall back on

Peace of mind when you need it. You’ll never go wrong having extended protection for your purchases from Best Buy and Geek Squad.

Awesome yes it was the best experience of my life at Best Buy

The Geek Squad can assist you in setting up and repairing tech devices, like smartphones, smartwatches and tablets, as well as large appliances and electronics, I recommended

Did not have to use it yet. Hopefully that I don’t

Excellent service and peace of mind. I recommend people buying TVs or laptops to add this protection on. I always get better service out of here than the manufacturer

It’s a option that I purchased in addition to the TV. Fortunately, I haven’t had to use the warranty yet.

Haven't had any need to utilize, but have in the past and received great service.

Service was outstanding. Got a Rep on the phone 1st thing on a Sunday morning. Was off the phone within 10 mins and had a replacement product on its way & scheduled before we hung up. Bravo Best Buy!

Great deal for dealing with my computer and issues and new parts.

Great costomer service. They know what their doing.

Love geek squaf.always ready to help when needed. So far they fixed three of my devices.

Very best service and great team I also have this service for other tech its the best.

Having used on my newest purchase but hey I got 5 years, I used the geek service before never had an issue.