Customer Ratings & Reviews

Great service and would recommend for anyone and everyone

The agent was so patient & helpful. Answered all my queries. Took so much time with me. I really felt like a valued customer.

Worth getting because I bought a used product and the coverage makes the price worth it

It is a must unless you are a computer guru yourself. I have used them multiple times fir some minor glitches with new computer. They are available if you call at less busy times of the day and know what they are doing to get your computer running as it should again.

Warranty came through, 100%! The Geek squad came through, huge!

Purchased as protection for unforseen future product failure. Provides a comfort level for significant purchase.

The best warranty in the business hands down. If buying an expensive product, well worth spending a little extra for the extended warranty. Especially worth it for oled tvs.

Very helpful great service excellent protection plan!

This tv is amazing! It optimizes my gaming experience! The guys at Best Buy are professional and will recommend the right product)

The children mounted my television it’s so easy to do

Hope not to use it, but its good to know it is there.

Good to have the extra protection for Just in Case. Great price to have this protection.

The geek squad is always important to me because I am technically challenged. I have it on almost everything i purchase from Best Buy.

They are there to help always with any problems you have.

Geek squad does do a great job at repairs. However trying to get ahold of someone and get something lined up is impossible at times. As long as you are patient they are a great addition to your purchase

The warranty is well worth it they honored my last extended warranty as promised. You never know when you will need it.

I purchased additional protection to make sure I would have no issues. I was replacing a tv that had only lasted 2 years so this seemed like a great value.

Purchased a new TV. After 1 year, it had problems. Took it in to the nearest BestBuy and the had it fixed and ready for pick-up within the time they quoted on repair. Very happy with the service! They made sure everything was taken care of and the TV was working as if it were brand new.

Haven't taken a warranty out in several years. Awesome to have just in case something goes wrong with new items.

The geek squad protection is something that is a must for an expensive appliance. I brought one for my sony tv and it crapped out in 1 year and they gave me my money back. I am going to buy it again. Deciding if i will buy another sony...