Customer Ratings & Reviews

So that we always feel comfortable with a purchase from Best Buy, we always use the Geek Squad

The guarantee is excellent. Customer service is very good and friendly. Having the guarantee is having peace of mind, I know that my purchase is a protected one

The agent mounted my tv and connected to my firestick

Fast service, knowledgeable staff! Every time I had any questions anyone I spoke with was more than polite to help!

When you pay that kind of money you might just as well have it warranted

I was a fool for not buying this service before so i made sure that I did so this time. Eventhough my TV is rated well in quality and lifespan you just never know

This is a must have if you use your TV daily! I replaced my TV with a small cost to upgrade and include the new protection. I will always purchase this with all the TV's I intend to use daily.

There shouldn’t be a $200.00 installation fee and should be set up to use 1 remote for the price of the tv”

Easy to use when needed to use the greek squad, you also just ask simples questions too

The best GEEK SCUAD service I ever get in my life.

Though I didn't use the GS to install my products, they were very friendly, knowledgeable and extremely helpful!

Great product excellent customer service in-store and online highly recommend bestbuy

I always purchase an extended warranty on products I purchase from Best Buy. In the past if the product fails I would return the damaged product back to the store without any hassle at all. They would either exchange, refund or order me something newer if the old product had been discontinued. I rated the extended warranty a 4 because Best Buy extended warranty is a little higher than Sam's extended warranty on televisions or some other electrical products.

I’ve always purchased a protection plan on my items. Geek squad has always been helpful and understanding and knowledgeable and a product. Very professional as well highly recommended to get a protection plan.

Geek squad warranties always a good choice for me. I’ve purchased a warranty on almost everything electronic I buy and have only had to use it once. Excellent quality and service! Spend the extra money. It’s worth it because you never know.

Seems like a good service. Covers most of what the manufacturer's warranty too. Not a bad price for what you should be able to get out of it.

As seniors, we are easily confused with how any new technology works. My son talked us in to this TV and surround sound. We would have never been able to get everything up and running without the Geek Squad help. The tech was very patient and showed us how to work everything. We refuse to move it because it works so well!

Our Geek Squad were professional and informative. We appreciate all their efforts to educate us on how to operate our newTV.

Def good to have geek Squad Protection for my LG C2 42 inch tv

When you buy something, you never expect it to break. When you pay big buck, you really never expect it to break. I payed $2000 for a TV and got the 2 year extended warranty. 1 week before it expired, it broke. 1 day before it expired and 1 day after it was fixed, I extended it another year. It's the best money I ever spend for peace of mind.