Customer Ratings & Reviews

I have only used it a couple of times, however I know it's there when I need it and they are very nice when I have had to call them.

The extra cost of the Geek Squad Protection Plan is worth the added expense!

Very nice and professional. He arrived within the time limit. Completed 3 jobs. Set me ring door bell camera, installed a chime and faster modem.

I enjoy having peace of mind with purchasing the geek sqaud protection plan. I haven't needed it, but it's definitely nice to know it's there.

Best investment anyone can make. Gives to a piece of mind knowing if something goes wrong the geek squad will be there to help.

Wonderful movers and customer support fast service

I had a friend to mount my set. It was quick and easy.

very very good excellent service, I love it and I recommend it 100%

[Employee of bestbuy] One of the best tvs on the market for gaming. Amazing UI as well

Very nice customer service. Quality atention and very nice organization

Dont buy from best buy!!!! They used to be good my TV messed up and we called them cause they can be fickle on what they do and say. Ive returned tvs for store credit before to get another brand cause the one i had has issues. This time I asked about it and they said i would have to have it brought in then sent off for repair. Or someone come to my house ive had people steal from me before i do not let people in my house. I told them that I wanted to do a warranty and then was going to buy a more expensive tv. They told me that i could not do that then transfered me to a supervisor who said yes it would be ok let me get you to another department. That next department pretty much told us to send it in or nothing at all. So like normal fashion with best buy its up to if they feel like letting you do it or not. I just had swapped out a bad router for a better one and guy at register said yes you can do this. But about a month or 2 later they wont let me exchange my tv? It has panel issues I spend most of my time at home due to not being able to work cause of a back injury so if i have to send my tv back for repair i will have no way of watching tv. But its cool i wont be buying from best buy anymore and i have slowed down over the years buying from them i was an elite member spending over 7k a year with them but as i said no more.

The agents mounted my tv and connected it to all my devices

Must get the 5 year protection plan. You spend that much money on a TV. It's worth the extra money. I got it just to be safe. But LG is a great TV. I don't think I will have to use it.. AND I LOVE The Remote !!

So far so good since best buy has honored its warranties for me by either repairing or replacing electronic products that stopped working for no good reason.

Geek Squad five year standard protection. I always think it is important to purchase this plan.

This is great to have in case you start to have problems with your tv

[Employee of bestbuy] This is an amazing product. I use it almost every day and i am highly satisfied

Purchased protection plan to protect my new tv. Great investment for the tv. Highly recommend getting the protection for an high value electronic item..

You need this Protection, the warranty offered at Best Buy is not as expensive as in other places. When you compare Sear and other competitors the warranty is about 20% of product instead of the 50 to 60 % others charge

The TV has a great picture display and suits all of our needs at homes