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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30779 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 496 Showing 9,901-9,920 of 30,779 reviews
  • Rated 5 out of 5 stars

    title

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    glad they offer this hope to never have to use it so how can I give a review

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Valued

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of transaction. Had my information ready to give. Took about 2 weeks for home delivery swap.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is working hard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guarantee is perfect. I think everyone need it for in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No worries

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad coverage seems like the way to go as opposed to the standard manufacturers warranty. Simply for us because they will come out for repairs or you can take it to them instead of shipping to it out

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    everything ok so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    been almost a year so far with no issue, bought the protection plan just for back up, hopefully never need to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad. This service has been a life saver many times. I buy it for all major purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought and new Sony Bravia and decided to spend the extra money on this plan. I have not had to use it but the plan seems very thorough and seems like it would cover any issues that may arise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    s95b is the best for gamers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    S95b samsung is the best gaming tv on the market. A must fit gamers. Brightest oled!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like buying the service contracts so I can sleep at night. I know I am covered. The people are great and so knowledgeable. I highly recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one if the best investments that I made if I have a problem just call them up and they come to your home and fix it if not they replace the item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Geek Squad protection for A tablet and the charge port was damaged I called the asked me to come in and replace that with no questions asked quick knowledgeable prompt service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unused at this point but product is new. I purchased this due to the cost of the OLED TV and possible future repair issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had Geek Squad Coverage on a previous TV and it had some damage to the screen after about a year and it was not fixable so Geek Squad Coverage covered us for a replacement TV. So we always get the coverage now. Its a good plan!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rules my tech world!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad and will not buy anything without it. I won't even let members of my family buy anything without geek squad. Don't be a fool, don't go in my pool and don't ever buy without geek squad protection.!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I aquired at purchase of TV, I had difficulty later related to a neighborhood power issue. The repair tech was very helpful in restoring my device in a prompt fashion. Thanks to the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time we purchase a big ticket item we buy the five year protection plans and geek squad has repaired several of my tv’s do to power surges.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Don't skip Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend that standard geek squad protection always be purchased if you expect any response by the geek squad when purchasing hardware from Best Buy if it requires installation and setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a TV for about I don’t know my month and a half remote quit working contacted geek squad within 10 days had a brand new remote no questions asked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best as always been my favorite place for electric and appliances coupled with band names and quality products at great prices. This is a good product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replace my Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound easy manage. ……………………………………………………..

    I would recommend this to a friend