Customer Ratings & Reviews

HAVEN'T USED IT YET BUT SINCE NOW I COULD BELIEVE ITS GOING TO BE GOOD SERVICE AND GREAT PLAN JUST IN CASE IN EMERGENCY WITH ANY DEVICE YOU MIGHT HAVE.

I had a laptop that went out in 14 months good thing I put the insurance best buy fixed it at no cost it's worth it

Don’t be a fool. You never know what could happen.

This is nice to have because its peace of mind for the years it’s covered

Peace of mind is a nice thing. With protection i can enjoy my TV to the fullest without worrying like a helicopter parent.

When ever I make a large purchase I always get the 5-year Geek Squad protection plan. It has come in handy a few times and well worth the price.

Geek squad had always been reliable and professional

They are very helpful and professional. We had the install our tv and soundbar. Did a great job. There was an issue that crept up and we were able to schedule a reinstall with no problems.

Got this with a tv. They came out and tested it when the screen went black. Replaced the tv immediately.

Have not had to use this service yet, but I have heard great things from others who have, especially relatives and believe that if it is needed at some point Best Buy will stand and deliver!

Have not had to use this service yet, but I have heard great things from others who have, especially relatives and believe that if it is needed at some point Best Buy will stand and deliver!

The remote ability to fix my TV and the in house installation as well as previous visits in store with computer ended up with all fixes with courteous, professional and timely service.

I haven’t had to use the service, but I’m glad I have it. I recommend extended warranties for most electronic products purchased.

The Protection for my television was the best decision I made with my purchase!

Warranty was taken care the day of purchase!!!……..

As you know, even tvs have a ton of tech and software in them. All of the new consoles and 4k tvs are very expensive, so I highly recommend purchasing the 2yr geek squad plan through best buy.

Great to have they do great work…………………………………………..

Have a good customer support and very fast service

It was awesome they came out and set up the new computer and showed my son how to use it properly and how to stay away from viruses

So far I have not had to use the service however I did contact them with some questions about my television and they were very helpful to troubleshoot and answer any questions I had.