Customer Ratings & Reviews

this tv is good i wish i got a Samsung instead but [this tv has great picture quality google sometimes freezes up

I have not had the necessity to use the coverage for any of the devices bought with the Geek Squad Protection.

Outstanding Geek Squad for anybody that needs. Computers were doing.

Best Buy’s warranty is great really take care of the customer and give great customer service

Worth every penny, it always comes in clutch when needed

I always buy the extended warranty here at Best Buy. Things today have so many options and things they can do, you need to be covered when something goes wrong. I highly recommend!

Warranties can be kinda scary but sometimes needed as you never know

Great value to have for a item of electronics for your house

They try their best to make you happy. They are very aware and very attentive.

Definitely needed this for my tv, hung it on the wrong mount and it started glitching.

Best Buy has the best protection plans for the cost

Bought a LG G4 oled and theres no way im paying this price wirhout the protection olan! Now my family has peace of mind that if anything happens, best buy will help us out!

Excellent assistance from the first call to replace the previous equipment, very fast process.

Good for the price and peace of mind for the protection of my items

We purchased one of these 5 year warranties along with a 75” Hisense tv. Exactly at the 2 year mark, the tv died. It was a bad panel and main board. Once the panel is damaged, they just give you a credit towards a replacement as panels are not repairable. 2 phone calls later and a new tv was ordered for exchange. 2 days later I had the replacement in home. Easy Peasy… Note: They gave me a current day replacement credit towards a direct replacement of what I originally purchased. That total was higher than the original purchase price with tax and warranty. I can’t say that this will apply to all but, it worked out well for me. I then decided to upgrade and the full exchange value was applied to the new tv. This ended up being a great deal. My new lg qned tv is now hanging up and I took another warranty to protect my investment as well. The cost seems high but, it is well worth it when you are planning on buying a large tv as it comes with in home service.

Excellent service, professional and very transparent.

Very knowledgeable helpful people who are apart of this services.

Covers everything. When something stops working you give it to the geek squad and they hand you a gift card for the purchase amount. Easy as pie.

......... ... .................... ......... .....

I have read several reviews from people complaining about best buy and best buy products and policies so i decided to add a review. I love best buy and i have been a member for many years and just llke this last buy. Its amazing i bought a 98 inch qled tv and had it delivered and installed on the wall. I got the best service and a breath taking television. Its better than the movie theaters.