Customer Ratings & Reviews

Support has been good so far. I hope the protection plan is worth th purchase if needed.

Hope i never have to use it . HOWEVER After buying a open box Samsung 65 9000 series . I wish I had bought ot

Its your standard protection plan. Nothing more nothing less.

I definetly recommend these services. They are always great to have

Getting a hold of someone to help is a chore. Within a month of buying our new TV set it started acting up. When you call for assistance you’re calling out if the country. I don’t care about that , it’s just that when you can’t understand the person you’re taking to and your request to be transferred to The USA and get ignored, that’s frustrating . I believe the person on the other end is trying to help but then refusing my request is disrespectful . I went to the Best Buy near me and they would not take a service request, they said I had to call it in.

So glad I bought the extended warranty for the Samsung 50in series 8 tv. The warranty I got was for 5yrs. The TV worked great for the past 4 years then the screen didn't show anymore. I called customer service and they replaced it with bigger TV for the same price I paid for the smaller TV of the same brand. Great coverage. Thanks BestBuy.

I bought the warranty on my insignia tv I bought less than 2 years ago, thank goodness. There was definitely an array of issues surrounding getting my warranty service but it all worked out in the end. I have just bought another 5 year warranty on my new tv.

I have purchased warranty in the past which has worked well for me

So let me share my agony. Purchased my 23 yr old Daughter a 65” TV for Christmas. It was really for my 1yr Granddaughter…SHHHH! Well I mounted it on the wall, of course, and within a month or two they moved into another apartment without the roommates. Before place was remodeled for them they spent 3 weeks at her In-Laws. Well I moved them both times and when TV was turned on again after two moves, though seemingly perfect, the screen had apparently been pressed to hard at a single point and did not work. Not worth fixing. Bought her a 70” this time WITH THE WARRANTY!! Don’t make the same mistake I did :]

Great support from the Geek Squad 10/10 recommend warranties.

It's always good to purchase a warranty since electronics aren't built to last as long as they used to be.

This is definitely a fantastic product. I bought it for my mom as a Christmas present and she absolutely loves it. She watches our favorite shows and movies on it and it’s great to have a bunch of family to enjoy it also.

Gives us great piece of mind to know our investment is covered by the Geek Squad!

The warranty company is pretty good i used them on many Electronics i have

Never had to use them but purchased for back up if needed they came highly recommended

Geek squad service is the best. I've used them on a couple of occasions. The staff is very knowledgeable and helpful. Great service.!!!

Thank you very much! Stay on the top line. Appreciate it! Shalom!

Great prompt and always ready to help s needed better to have it and not need than need i and not have it.

The Geek Squad 2-yr protection flew by faster than expected. These geeks know how to get the job done in a timely fashion. The protection is neat with no visible wear in sight. The geeks won't have you waiting more than a couple of minutes if not too busy to assist you. It has been a while since purchasing my device but no major signs of wear and tear. The geek that serviced me was exceptional. I was very impressed with the customer service.

If you don’t protect your purchase don’t cry later it’s insurance