Customer Ratings & Reviews

Good for the price and peace of mind for the protection of my items

Thankfully, I have not had to utilize the incredibly beneficial Geek Squad services quite yet, but it's refreshing to know they are available if needed

The agents help me to replace my tv when the screen went black. I had a new on the same day

I purchased this for my previous Toshiba tv which stopped working the third year. I called them, they were very nice and told me that model TV wasn’t able to be repaired and immediately issued me a store credit for full refund of purchase price to replace the tv. It was so easy, no problem. So of course I purchased the five year warranty on this replacement tv. Well worth it. Geek squad was very helpful.

Tv works great for the purpose of needing a Tv last minute!

Good value for a good price. Easy Bluetooth paired with tv and devices. Quality sound is ok

Peace of mind to have protection plan. Great to be able to take product to store.

I bought the extra insurance in case anything unforseen happens to my electronics I don't make much money, so I can't afford to replace things all the time.

Come on fellow loyal Best Buy customers make a new purchase today and make sure you purchase a protection plan

this tv is good i wish i got a Samsung instead but [this tv has great picture quality google sometimes freezes up

I thought I has a problem so I called and they came and even though problem was operator error they were very nice about it and made sure I knew how to use it. THANKS GEEK SQUAD!

You can’t go wrong when you go with Best Buy’s Geek Squad protection. No questions asked just fix my beautiful electronics every time and “Walla!!!” Like Brand Spanking New. Thank you Best Buy team.

Excellent value for the money. In my experience this kind of insurance from Best Buy has always been honored when problems have arisen.

Can't really provide an opinion yet, as we have yet to use the warranty. Obviously, the product has to break in order to evaluate the extended warranty service. But hopefully the warranted product will never have to be serviced under the warranty period.

Perfect product I recommend I recommended. I feel very nice

Glad to be able to add these services at a reasonable cost!

Had a large TV that started to fade after 4 years, Geek Squad service replaced it and helped with new install, and guidance and help. Ryan and Dimitri were awesome. great job easy to deal with. Took a week to call, get an appointment to come to the house, assess, replace and correct problem. Really fast turnaround. So glad i got the coverage!

Unfortunately I have never had the opportunity to use.

Geek Squad Techs were efficient and polite. Helped me with any questions I had while they were replacing the TV on the wall would recommend this service highly

Very knowledgeable helpful people who are apart of this services.