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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30833 reviews

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  • Value

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 98 Showing 1,941-1,960 of 30,833 reviews
  • Rated 5 out of 5 stars

    Love my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im an insignia fan. I actually purchased a used 65" right before I got married. Uhm 09 i figure. I bought this tv on sale last summer because the sound was going in and out on the old one. I was more than happy when I found this on massive sale!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Drnn

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tv great sinks with everything easy to set no issues with connecting to internet a lot different options to connect with everything like ipad , iPhone etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price is worth it take care of youre purchase since manufacturing only provides a 1 year guarantee

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic and a must-read

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1000 % necessary on any and all devices through Best Buy always and I mean always under no circumstances could you ever go without purchasing one of these perfect warranties with zero deductible and from how it was explained to me hopefully Best Buy ensures everything from car home medical and life insurance soon your other Best Buy is to buy a bunch of Best Buy stock immediately no matter what the market looks like right now such as I've done last year it's just as good as Tesla and we'll get even better in the years to come

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    In store card caution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently bought a pc and cellphones. Best Buy has competitive pricing on products. We plan on getting an appliance in the near future and the 10% credit on this purchase can be forwarded to the appliance if we signed up for an in store card. I was uncomfortable this when it was necessary to provide my SS# and drivers license. Still hoping this all works out, we get the discount promised to us, and Best Buy data base doesn't get hacked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    extended time to develope problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought only the 2 year geek squad service. Hopefully the tv will outlast that, but I purchased due to the likely hood that any failure will probably be an early one and the squad will handle pixel or other failures after the 1 year HiSense warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A peace of mine that's worth the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always worry about my products going bad, thanks to Geek Squad protection plan I don't have to worry about a thing. I can enjoy my television knowing that if anything goes wrong Geek Squad will have my back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection plan… a TOTAL MUST!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best protection plan for any TV . I wouldn’t buy a TV without this protection plan ! Tv bought in 2017 just had the screen go out on me , so Geek squad came and looked at it (now being 2022 and the TV is almost 5 years old ) and determined it couldn’t be fixed so I received the full amount of what I had paid for the TV , to purchase a new one. Once again , totally worth every penny and best protection plan that was easy to use and fast to fix the issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    security and peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the security i need at the price i want. i made a good investment purchasing my hisense 75 inch 4k tv / hisense dolby atmos sound combo and this protection plan gives me a solid peace of mind. satisfied customer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have gotten geek squad protection in the past for a tv and just before it ran out, my tv started having issues. Best Buy could no longerfix the tv, but they made it right. Absolutely paid dividends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My LG C1 died on me, it was just 3 years old. For that purchase I thought I didn't need a protection plan. Never again for expensive TVs. I got the plan for my new TV. Better safe than having to buy new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it's important to get the protection plan. The first time I used it was for my dyson cordless vacuum. I got a completely new one because it could not be fixed in the store. But of course for the new one you would have to purchase a new protection plan. I've also purchased it for a TV but since it was my son who threw something at the TV (accidentally) and the screen looked chatterd it definitely was not covered. All I could get back was the protection plan money because it was still under the year I purchased it on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service to get had it with my phone allows u to keep the value under the warranty to atleast replace or get a newer item to use for just one payment worth using and keeping track of. Especially for my tv that have a hard time with constant gaming and family movie watching

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sound Blew on 55" Vizio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I called about the warranty for the sound on my Vizio 55" tv. After awhile I was finally able to get through to a non-automated server, Erich. He was cordial and helped me find the serial number. I had a little difficulty understanding the numbers sometimes, but hopefully they are ok.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are always who are depend on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There’s No doubt about it. If you have been a best buy loyal customer like myself then you would know that geek squad is definitely the go to for any purchase from here. They help you and they also give you a sense of security that your product is going to be protected no matter what.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are awesome I haven’t needed them for this tv but have used them many times in the oast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sales Agent did great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent explained the extended warranty to us in a very easy to understand way, and we bought it because of that. Often this information is confusing. His presentation was not. Good job overall!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Secure your investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was reliable and my tv lost ita image the warranty was very easy to claim

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not been able to try out the coverage for any of my bought items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help me with the set up of new computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased a new computer and the GEEK SQUAD help me set up my new computer and transfer all my old info and stuff from the old computer (which was completely dead) to my new computer. They answer all my questions. I have had to call them a couple of times and they walked me through my problems. I would have been lost without them.

    I would recommend this to a friend