Customer Ratings & Reviews

Good price and it gives me peace of mind if anything goes wrong

I purchased a TV with 5 years protection plan. After experiencing a problem, I contacted Best Buy, expecting support through the 5-year protection plan I purchased. To my surprise, they told me their protection doesn’t start until after the 1-year Samsung warranty ends, and refused to take responsibility. I then had to go through Samsung, who eventually admitted they couldn't fix the issue and ended up refunding me for the TV and taking it back. When I returned to Best Buy to get a refund for the protection plan (since the product was no longer with me), they said it was already "in use" and deducted money for the days that had passed, even though they never actually provided any service or support. they refused to give me support and pushed me to contact Samsung. Don’t trust Best Buy. They sell expensive products, and even if you purchase their protection plan, they’ll find a way to dodge responsibility. You're better off buying elsewhere.

One of the best protections around and absolutely love it and recommend

Cooling off for a while but not too bad yet so far

Got this when we brought something and wanted extra protection on the product

The Geek Squad has been a God-scend to us in more than one way.

I have no problem setting this up and I know they are great squad team!

i think not need get this because everyday the tecnologie is changin for some People is good decision

had to return because got a better TV with better quality

Need it so i got lets just see how things go better safe then sorry

I added this to my television purchase for extra protection

Always get coverage. Never know with electronics. Got to cover yourself

Geek squad protection is recommended as it covers most of the issues

I took my tv to them they help with it ...................................

Get this plan because you really cannot beat the price at all.

Geek squad replaced my tv and I would definitely recommend their service

I GOOD PRICE WORTH THE PEACE OF MIND FOR YEARS TO COME WORTH IT

The geek squad people are nothing short of amazing.

for the deal, this was awesome, perfect addition to the office, not to big, not to small, worked out great

The agent came in and used the covid-19 guidelines for safety.