Customer Ratings & Reviews

Great and helpful. Knowledgeable and friendly. If you have questions they have answers. If they don’t have an answer they’ll look into it.

Glad i got this with a tv purchase, bought a dishwasher a few months later and got free install and haul away of old dishwasher They did send a contractod to install it, they put a screw through my counter top

My sister bought this tv and she bought a protection plan, she had no probloms with the tv but one time when she needed help they helped her with no hasstle

Haven't had to use this and hope we don't have to, but it's there if we should need it. Gives peace of mind!

I love geek service, but i dont think I needed it for my lg g3 tv. So i canceled it

I would always recommend geek squad protection its the best they always take care of me good value

This was a five year warranty package that includes damage coverage from a lightning strike, which is what terminated the TV the new purchase replaced. I hope I do not have to use this coverage so I could provide a more thorough rating. I did have a problem with the new TV, but it was within a year of purchase, so Geek Squad protection told me I needed to process my claim through the original manufacturer warranty plan.

Tv was wonderful. Loved the picture quality and interface! Would definitely purchase again. Im starting to really become a fan of roku tvs as a brand.

They did a great job mounting our tv , straight and level

The tv look amazing and it works Wonderfully, I would recommend this tv to everybody

I got this protection plan just in case anything happens to my $1000+ tv. Best Buy has it all.

Have used it in the past and very happy with the service.

I don't usually buy protection plans because it's better sometimes to buy a new product most times it becomes an upgrade.However money was tight, so Geek squad came to the house, did an evaluation and gave us store credit for a new TV .

Love purchasing yheir insurance. Always feel like I'm in good hands in case of an accident.

This purchase was a great idea when buying my laptop.

Excellent! Good Service and nice atención for the empleados. I like Best Buy. Is the BEST

We purchased a 5 year warranty for our new LG TV. The original TV we bought had really bad pixel burn on the screen, and the 2 year warranty really saved us. We purchased the 5 year warranty for the new TV we traded for with hopes that the TV outlives it's warranty. The cost of $30 for 5 years is worth the cost, especially if something happens to the TV.

My tv picture died just a few months before the 5 years was up. I was given an e-gift card to use toward the purchase of a new tv. The reason for only four stars is that I made multiple long phone calls to get it straightened out. It shouldn’t have taken me so long to get the credit for the covered item.

Always good to have with appliances! You just never know what could happen!

Great for keeping your products covered would highly recommend for peace of mind.