Customer Ratings & Reviews

Quick service. Great Product and price. I love LG ...the TV was easy to set up and the sound and picture are great.

Fabulous and highly known about anything electronic these guys are great

The delivery guy was nice, professional and carried the TV with care.

I liked the TV in the beginning loved I had all the apps that my kids could use to watch shows but not the Volume no longer works, and I am hoping it is just a minor issue and the sound will come on.

I would recommend this for any led or lcd tv. As time progresses single pixels may go out (has happened to me) and the entire panel will have to be replaced. This becomes expensive and after time passes they will just fulfill your warrantee on the tv because the panels are not made any more. I had a pixel go out and it drove me crazy having a white spec on the screen. Ultimately it's up to you however.

I haven't had to use it for my TV I just purchased, but I've used their Geek Squad warranty before and I can say it's excellent.

The agent was knowledgeable and very polite. Wasted no time figuring out my issues. I suggest purchasing the 5 year warranty on all larger TVs. It worked well for me.

It’s a must to have the Geek Squad protect and repair any of your items! It’s definitely worth it!

Great guys on geek squad much prefer over contractors

Probably the best protection plan out here. Every chance I get I try to get one. Best plan I seen so far , I think if you are buying anything at Best Buy you have to get the plan

Good waranty and help with your device. They help in the future to

I have had the Geek Squad diagnose and fix problems with my laptop twice in one year. They are efficient and knowledgeable. they found viruses that my software could not find. Now it runs like new. They do request that you make an appointment, but I was able to just walk in to have them figure out why an external blu-ray drive would not work.

Best thing about the plan is that it covers burn-in on OLED screens! Totally worth it if you’re using your screen as a monitor.

Good piece of mind purchase. My parents used this service on failed tv and had no issues whats so ever.

Amazingly good! I had a situation with my TV and they just fix it in a minute

It’s great knowing that your covered. The 5 years is a lot of coverage.

Excellent product, works great and I highly recommend it

I am not tech minded much at all, so when I encounter a issue or problem in the tech field, my go to people are the Geek Squad. They are fantastic and I'd be lost if I didn't have them to reach out too when I have difficulties or questions. Best investment I have every made.

Being that I have had on TV hit by lightning and a burnt ends on an old lady it I prefer to use Geek Squad affordable cars if they cannot fix it they will replace it or you will get your money back with no problems has been my experience using them

It is well worth the money you pay for it . They where very fast responding to us when we called them to report a issue with our tv. Thanks