Customer Ratings & Reviews

Love the return process with this company. When need to return is fast and easy.

I really don’t want to pay a lot of money later on when something that could have been protected with a little bit of money with the purchase up front

Have yet to need a replacement or help with setup but I appreciate the option

I had to use mine and they were courteous and processed my claim quickly

Loved my geek squad team+ Courteous, timely, Well mannered and very instructive. Quick and easy install.

I had a TV that went out and I needed to get it replaced. I called geek squad and they came out and replaced my TV for me so I do recommend getting a protection plan.

Provided great coverage for my product. Very easy customer service very reliable would use them again.

I've had several scenarios where an item I bought conked out a year and a half after purchase. They were able to just go ahead and swap it out and or give me store credit for what I paid, if they didn't have it in stock.

Great Service! Nick and Gordon were professional installers. Quick install and answered all questions. Thank you for the great service! Love the set-up and look of it. I would recommend to everyone.

Love geek squad warranties.Anytime I have a issue with a product I'm able to return it to the store and the customer service rep returns the items for me.

A great value! I've already used the service and it paid for itself!

Haven't had to use this service (thank God), but is worth the price. Be sure to check the item you buy it with does not already have a warranty! Best Buy loves to sucker you into this when you don't even need it on certain items.

Geek extended warranty is a great addition to ensure a few years of maintenance free.

Great service when my graphics card fried. Easy return and they helped extensively when I brought it in.

A must have protection plan especially for after the manufacturer warrànty ends. If they cant fix it they replace it.

Have not had to use their service yet on new tv but have had great response when needed on computer

My last TV had issues and thank goodness I had the protection plan. My TV had to be replaced. It was done quickly and the people were professional and well trained.

I bought it for my tv, but when I had problem with my tv display they refused to fix it saying that there’s a physical damage; however there were absolutely no physical damage at all and it was like new. They told me even though there’s no visible damage but it is considered physical damage. I just wasted my money buying geek squad protection

Have piece of mind with geek squad support and protection.

One of the best items i have purchased. Absolutely love it