Customer Ratings & Reviews

Geek Squad agents are truly experts in computer diagnosis and repair. We have had several computers repaired by them over the last several years, and they always diagnose and fix the computer correctly the first time! We have recommended them to many friends!

Excellent service from the cashier on that day there

I don't always purchase extended warranties, but felt it was necessary with this purchase of a tv and the cost. Gives me a sense of peace knowing that I am protected for 5 years.

great warranty great price definitely recommend its totally worth it in case something goes wrong

Worth every penny. Will allow me to extend the life of my purchase. And serviced by the expertise of the Geek Squad..

Best thing about Bestbuy is the warranty and the customer service top-notch. I would recommend it to anyone.

The five year warranty is great. I bought a TV years ago and the picture died and the warranty completely allowed me to get a comparable TV. Totally worth the money.

I buy a warranty for almost every household item I buy if I don’t use it that’s money lost but I’ve had to warranty stuff before

Geek Squad warranty is very good. I had one on my last TV and this is a replacement under that warranty. Absolutely no difficulty with company after they verified the TV could not be repaired.

The warranty was reasonable. Although I have not had to use it, this will definitely be helpful if something happens.

Great TV for gaming and watching sports and movies.

I buy Geek Squad protection on all my major purchases at Best Buy. It is well worth the price. Got the five year plan for my new Samsung Q80A television. Nice to know my purchase is protected.

Great service and very knowledgable. Plus vert nice guys. Kathleen Krainas

I expect the protection that I have on my TV will also be as excellent as the service I received on the installation.

I had problems with 2 items i bought and both times was excellent

The Geek Squad did a great job safely delivering, installing, and mounting my new LG UHD TV. The set up was fast and they even hauled away my old TV!

I haven't had to use it yet because the product is new/working beautifully. However, I love that the option is there and it really helped to "seal the deal" for me. Feels great to have the security.

Nice to have extra Warranty for items you buy, but the Prices for the Extended Warranty have INCREASED DRAMATICALY.

Good price for two years of protection. I’ve had Geek Squad anti virus and the help with that was excellent.

Glad that I got geek squad because anything that I never had a warranty on for usually goes out but I have had my TV for a while no problem so I hope it not any problems but if I do I have the crap