Customer Ratings & Reviews

My TV screen failed after 1 month. Geek Squad came and just brought a new TV and took the old one back

Great guys really friendly, I will definitely recommen this store

Very professional on every job that they do. Clean work and professional.

Please get this. Expect the unexpected. Our old tv had dying pixel lines and we had no protection.

Great value for extended warranty haven’t needed for this tv. But I have had great experiences with the Geek squad on other items

Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent

I have purchased the Geek Squad protection with every tv I've ever purchased from Best Buy. Thank God I have never had to use it. Just knowing that they will be there to help me is a comforting. You insure everything else. Might as well add protection to 1000+ investment.

I strongly recommend anyone purchasing electronics buying the protection plan is the way to go.

definitely worth making this purchase and came in handy

I have gotten this before on previous TV's & it was very handy when one of them lost video rather early in it's usage. They were unable to repair it so I received a new TV in replacement.

I haven’t used it with my TV purchase. But I have used the warranty before on my Washer Machine and they sent a technician to fix the problem I had. I had good experience so I purchased it again.

Haven't had to use geek squad protection as yet. I hung my own tv did my own connections and un boxing. They did offer to do these things. This is what I do for a living so I didn't need that done. I guess it's great a Haven't needed them for warranty purposes as yet.

Its a piece of mind and easy to use if needed in future.

My last TV burned out after 4 years and I didn't have any protection. This was a no-brainer to pay a few extra bucks a month to cover myself.

I don't ever regret the extra protection! i bought a plasma a few years back and the screen went out 3months b4 the warranty was up (Bummer) the TV was $849 new and Geek squad came out and put a new screen in and cost almost $1200 to repair "Don't forget the Warranty"

I always by an extended warranty. Very easy and inexpensive process

i’m very happy with the tv i got life savior as i love playing video games

Any protection plan is only going to be valuable based on how well you take care of your product. And if something internal goes wrong, the protection plan is your safety net to get is fixed or replaced at no extra cost.

Any protection plan is only going to be valuable based on how well you take care of your product. And if something internal goes wrong, the protection plan is your safety net to get is fixed or replaced at no extra cost.

I had bought a tv for my in laws and it wasn’t their favorite. Things kept messing up and the tv died a few months before the service was up. They refunded the money on a gift card since they don’t carry that one anymore so I got them a nice one that they love.