Customer Ratings & Reviews

Helped us find the perfect tv for our home, thank you

Every major purchase I make through Best Buy I also get this and I find it to be very worth the money. I unfortunately have needed it a couple times, but it made it so easy.

I protect all my electronics with geek squad! They will repair your covered product or if if it’s in repairable they will replace it with a new or equivalent product for free!

Geek squad is amazing! They come right now and replace whatever is broken

This is a good service that I initially purchased in 2015 when I bought a MacBook. I purchased in 2018 when I bought a Samsung smart TV, I haven’t had to use it yet. But it’s like with any other warranty or “insurance” it’s a hypothetical if something goes wrong.

Needed this for my LG C2 that I purchased. Geek Squad usually comes through so that's why I purchased it

Love LG TV's! I bought a Samsung before as a floor model and I'll pay the extra for LG from now on. The picture is crisp and clean.

Great service. Would recommend it to anyone. Very satisfied.

Geek Squad to install our TV! Worth it Check out the benefits of geek squad!

Just get the protection. It will save you one day.

Best customer service anywhere regarding my electronic needs. Thank you so much.

Great tv would definitely recommend or purchase again I give it 5 stars

I always purchase the extended warranty from Best Buy, it’s the best piece of mind you can have and protection on any item purchased from Best Buy.

This service is probably not for everyone, but was well worth getting for my tv.

They where very polite and they walked me through the whole process of getting my tv diagnosed and rectifying the problem Thanks Geek Squad

Very knowledgeable group. They are quick and courteous

I am so glad that I bought the protection plan! I only had the tv for four months and pixels blew on it, without the 2 year protection plan I wouldn't have been able to get this fixed! But it was hassle free and worth the money!

Loved the colors. We've had another TCL like this for the past 5 years. The LEDs went out on that one and this one looks just as good.

I rarely buy extended warranties but I found them to be worthwhile with Best Buy. That added measure of protection is comforting and they always seem to back the item(s) without trouble.

The tv is a very good overall. Just needed a simple one to plug a Roku in. The picture is beautiful and works beautifully overall