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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30803 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 385 Showing 7,681-7,700 of 30,803 reviews
  • Rated 5 out of 5 stars

    Geek squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get geek squad protection on everything they fix it if you have a problem

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    0 accountability

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    called them to resolve a tv sold to me with missing internal hardware. they refused to help. tell your floor salesmen to stop telling customers "anything that happens to the tv, unless you hit it with a sledge hammer, it is covered" if they don't even help with a broken tv is sold. 0 accountability

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Questions & always have aa answer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service has always been good. I've been a BestBuy customer for a while. Never had problems returning things. Always good quality & quick service. Keep uo the good work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just In Case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cost for this type of coverage is very reasonable and competitive. Glad to have the Best Buy name behind this coverage so will always have a place to go to get help if there is a need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy the Extended Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am on my third, large, wall mounted TV. The first two only lasted 3 years. I bought the 5 year extended warranty on the second tv and it was worth every penny. The coverage replaced my TV 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have always purchased the Geek Squad protection and had to only use them once for an appliance issue. No issues what so ever. Ease your mind and get the protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been a long time but whenever I needed help Geek Squad was always there thanks alot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent!!! Bought a Toshiba Fire TV and the screen went black after 7 months. Geek Squad came to my house and determined I needed a replacement. It has been good so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the geek squad protection with any of my big purchases. They make it very easy to schedule if you have problems and they replace it if they can't fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best way to protect your investment. Peace a mind knowing if it goes out I’m covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought and used the extended warranty from Best Buy and recommend it to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I haven't needed to use this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't needed to use this and I'm not sure when it would come in handy, but I'm definitely the type of person who buys insurance for everything because with my luck I'll need it. Knock on wood.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms.kisha

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good to have because I would not have to buy another tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brilliant just brilliant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Squad is an excellent service. I hope I never have to use it but excellent nonetheless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always better when you protect your devices, I feel safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always been happy with the geek squad protection. Good coverage and good price. Well worth getting the plan. Pretty much covers everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This added warranty gives me the peace of mind just in case there’s an issue with my new TV for the next five years. I love protecting my investment with this warranty,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used any kind of help from Geek squad, it’s good to hear that if I ever do in the near feature that it’s there at my convenience or until my due date expires.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv and games

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best way to get free good stuff fast and easy 1

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great! Any questions I had were answered right away.

    I would recommend this to a friend