Customer Ratings & Reviews

Ease of transaction. Had my information ready to give. Took about 2 weeks for home delivery swap.

They brought stove in and installed everything. Explained to me about stove.

glad they offer this hope to never have to use it so how can I give a review

I recently bought and new Sony Bravia and decided to spend the extra money on this plan. I have not had to use it but the plan seems very thorough and seems like it would cover any issues that may arise.

I like buying the service contracts so I can sleep at night. I know I am covered. The people are great and so knowledgeable. I highly recommend this service.

The guarantee is perfect. I think everyone need it for in case.

Love geek squad. This service has been a life saver many times. I buy it for all major purchases.

This is one if the best investments that I made if I have a problem just call them up and they come to your home and fix it if not they replace the item

I purchased the Geek Squad protection for A tablet and the charge port was damaged I called the asked me to come in and replace that with no questions asked quick knowledgeable prompt service.

been almost a year so far with no issue, bought the protection plan just for back up, hopefully never need to use it.

S95b samsung is the best gaming tv on the market. A must fit gamers. Brightest oled!

We had Geek Squad Coverage on a previous TV and it had some damage to the screen after about a year and it was not fixable so Geek Squad Coverage covered us for a replacement TV. So we always get the coverage now. Its a good plan!!

I love geek squad and will not buy anything without it. I won't even let members of my family buy anything without geek squad. Don't be a fool, don't go in my pool and don't ever buy without geek squad protection.!!!

Unused at this point but product is new. I purchased this due to the cost of the OLED TV and possible future repair issues.

Every time we purchase a big ticket item we buy the five year protection plans and geek squad has repaired several of my tv’s do to power surges.

I aquired at purchase of TV, I had difficulty later related to a neighborhood power issue. The repair tech was very helpful in restoring my device in a prompt fashion. Thanks to the Geek Squad.

I recommend that standard geek squad protection always be purchased if you expect any response by the geek squad when purchasing hardware from Best Buy if it requires installation and setup.

Has a TV for about I don’t know my month and a half remote quit working contacted geek squad within 10 days had a brand new remote no questions asked

Best as always been my favorite place for electric and appliances coupled with band names and quality products at great prices. This is a good product.

I must have you never know when something is going to break a malfunctionMust have, electronics do break