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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30792 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 548 Showing 10,941-10,960 of 30,789 reviews
  • Rated 5 out of 5 stars

    Geek Squads the Best .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always there when you need them , very knowledgeable .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always include

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always include the geek squad protection plan. It give her peace of mind

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No Geek Squad coming here. :-(

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a bit disappointed that the first year this is paid for we can't actually use their services unless the problem is from a power surge. If a problem arises within the first year, then the buyer has to deal with the maker of the item. It makes sense except it seems that the Geek Squad insurance should kick in at the end of the year and be five years from that date. That makes sense in my world. Haha!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 5yr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty was as advertised, ran into issues with my TV, exchanged for new TV with no issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set up the TV and explained almost everything. When the TV didn’t let me access my apps, I called and no one called back

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s basically an extended warranty. You may never need it but if something happens or anything breaks it’s nice to have coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get Geek Squad for install or phone help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to set the tv up on my own but I did call and ask a few questions over the phone and got the help I needed and was watching tv I no time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad are awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents took the time to explain every feature and details

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a good phone. I have had it for a couple years and I have not had any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad protection. The accidental service is a must have because you never know what could happen to you new product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sturdy, and easy to put together. Very satisfied with overall product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money is well spent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents answered my questions are directed to a separate person for more or additional help. They have helped me with my computer, and printer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cna

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love My Product, i Definitely Recommend this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always get extended coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    been burnt in the past with so-called quality consumer electronics dying an early death sometimes just weeks after the manufacturers warranty expired..coincidence? never gonna happen again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always recommended getting geeksquad with any purchase they make it easy to replace your products . Had no issues when my 75” Sony tv went bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Tv 65inch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great, good lighting and the images are great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have depending on the frequently used item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it have had no problems love it so much no dislikes here

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it the buy. Never know what could happen! If you can, get it :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must in Florida

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just lost three televisions to a lightning surge. If you live in Florida or states where lightning occurs frequently, the service plan offered is a must. It is very reasonably priced.

    I would recommend this to a friend