Customer Ratings & Reviews

I hate that things don’t last like they used to. But knowing that, I buy protection plans.

ALWAYS ALWAYS purchase when making a big appliance purchase. Trust me you will need it. Appliances are not made to last now days.

we have purchased geek squad protection several times on our purchases. We highly recommend it. Geek Squad have always been very helpful

I always get the geek Squad protection on big purchases..It may not be cheap...but when needed its great..saved me a ton over the years

Geek Squad 5 year protection is worth every cent of cost.

Can never be too covered. In home service is ideal

Great service and support. Always super helpful and very punctual. Used in a business and they are good to us

Perfect service. Hopefully I won’t have to use it.

Best investment ever made on a TV. They did a great job.

Haven't had to use it yet, but the peace of mind is great.

I have always bought protection on anything rather expensive,rather it be refrigerator,TVs,stereo equipment,etc. geek squad has always been helpful honest and very quick!!

I would recommend GSP for TV's at the 5 year mark because most TV's will last for 4-5 years before dimming wear occurs (with everyday use, not occasional use).

Best Buy has the best warranty out there. I highly recommend it for anything you buy.

Never buy a product without getting Best Buy’s warranty great service and warranty covers everything

I’m saying excellent just for knowing that I have that protection as opposed to not having it.

Hopefully i dont have to use it because something broke.

I always get this with my new tv’s, never had to use it and I hope I never do. If I do need it I know they will be there

I'm finally writing a review for this tv. I had a thunderstorm about a few months after purchase and the quality of the tv hasn't been the same. I reached out to best buy to come fix my tv and just like most of you said, I had to contact Hisense to come out. because of the Manufacture first year warranty. Three tv specialist have been to my home and nothing has changed. The picture isn't sharp/clear at all anymore. I was told that I have to deal with this tv until after the one-year warranty is over. I couldn't believe I had to wait this long to enjoy my tv. Withing this timeframe I went back to best buy and brought another 85-inch tv which I'm happy with. I agree with one of you said, why did I pay for a 5-year warranty when it really a 4-year warranty? My one year is coming up, and I hope best buy can take care of their loyal customers. But I wouldn't recommend this tv for anyone. The worst tv I ever brought.

Geek squad protection is a must I know I am covered for 2 years with no problem. I would recommend everyone getting it.

Great warranty. I've had to use it and best buy honors their warranty.