Customer Ratings & Reviews

I haven't had to use the protection plan yet because the TV is still new and working fine but I will say that previous experiences with other items were good experiences. So much that when I wanted "piece of mind" about the purchase of my new TV, The Geek Squad protection was clearly the best choice.

I love this computer, I enjoy it and it works well n perfectly fine

Easily connected to all my devices and I easily assembed

I haven't needed to use Geek squad yet for this TV. Great picture for the price. I was really surprised at the minimal operations manual, you have to download it for details- the docs they provide should highlight or give a link for it. Overall very happy with the TV

Geek squad is the best! They are easy to work with and always fix us up!

Geek squad is the best! They are easy to work with and always fix us up!

Scott has always been great to me. Their service is quick easy to communicate. I’m usually hesitant to buy it but with these types of items it’s worth it and they always pull through.

Sounds like I'm an add but after I started getting these warranties I realized how amazing they really were. If something doesn't charge right they fix it/trade it in for a newer item, if you drop it they fix it/get you a new and or better one, even if you plug it into the wrong power brick and fry the device like I did to my old 3ds they'll let you trade it in for the new 3ds. No matter if it's a 50$ alexa that gets knocked off the table by your cat or a 1500$ tv that jumps off the wall they'll help and get you back up and running.

The Geek Squad took great care of me during the service and replacement of my TV

Let’s hope the tv either lasts longer or breaks within g the 5 year window, this warranty purchase will determine if I ever purchase one again. 10/10….

Worth EVERY CENT !! if your phone starts acting wonky or goes kerplunk GEEK SQUAD to the RESCUE !!

I think this is on my sound bar and hopefully I will never have to use it but glad to have peace of mind knowing if I do I can bring it in and they will take care of it.

GREAT VALUE FOR PEACE OF MIND ON ELECTRONIC PRODUCTS!!!! 1 TV I BOUGHT IN YR. 4.5 SOUND WENT OUT COMPLETELY & GOT CREDIT TO PURCHASE A NEW 1 WHICH I UPGRADEF THE SIZE FOR ONLY $30 MORE!!!!

Geek squad is the best part of shopping at Best Buy. When I go in to the store they are always helpful and work with me to resolve questions or problems. When they come out to set up or correct problems they are courteous, competent and are able to demonstrate how the product works. For those of us who are not good at technology they are a very valuable resource. Just know that if you need help during covid they are very hard to reach by phone - it is far better to go into the store in person and speak directly to one of the techs.

Nice squad service, Nice squad service, Nice squad service,

We haven't had any issues yet with our purchase but glad the support is there if needed.

Geek squad installed my television flawlessly and was very professional throughout the entire process.

Helped us get a new TV even though this isn’t what was supposed to happen. Sales rep misinformed us. Thank goodness!

Its a good thing to have in your back pocket sorta. Definitely if your devices are not working to standard order.

Best company ever, So very blessed Best buy is the best. Thanks again Pastor Bradley Fields