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Customer reviews

Rating 4.7 out of 5 stars with 30362 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 214 Showing 4,261-4,280 of 30,362 reviews
  • Rated 4 out of 5 stars

    Hopefully Geek Squad can fix issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the TV in the beginning loved I had all the apps that my kids could use to watch shows but not the Volume no longer works, and I am hoping it is just a minor issue and the sound will come on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service and delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery team is always professional and clean cut people. Enjoy doing business with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Offers great coverage specifically for dead and burned pixels

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    50 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was on the phone trouble shooting what was wrong with our first TV. With his help he discovered that the first set had a problem with the picture elements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfort of knowing Geek Squad has your back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always up to the task and gives me a sense of comfort knowing my items are always protected!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 5-year protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this service (hopefully, I'll never need to use it) just in case I need their help with my product after the initial manufacturer's warranty is expired. In the event that may happen, I was told by Best Buy employees that the Geek Squad assistance will be straightforward and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek squad are awesome, tech savvy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad are like tech genies, very courteous, professionals and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the the best warranty on the market.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Geek squad there amazing! They are good at what they do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the protection plan!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protecting my investment on 4K TVs is a must, and purchasing the Geek Squad's 5-year warranty on each TV is a no-brainer. I did this in the past and it totally paid off when my much older set had issues before the protection plan was over. They replaced my entire set with a brand new one years ago. It pays off in the long run, trust me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad's Excellent Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say about these guys. Over the years they have helped me in all kinds of situations with my laptop. They provide excellent customer service and they are professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the extended Warranty!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty is well worth it they honored my last extended warranty as promised. You never know when you will need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service informative they fixed my tv fast and searched rigorously for the parts needed to fix the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good warranty for the price , recommend buy a warranty cheap

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgeable, helpful crew!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though I didn't use the GS to install my products, they were very friendly, knowledgeable and extremely helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We picked up our tv. We always buy service. On our tv. The men always come out and work on our tv when we call. If it can't be. Fix they replace it. They are very professional when they come out. I would tell everyone to buy service on there products. I buy it on all my large merchandise.service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great no problems!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have! Offers a peace of mind for the next 5 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always purchase for pricey electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always purchased coverage for my electronics (pricey ones) I have had great experiences with Geek Squad protection. MY son has had to replace his Laptop 2 times because of breakage and both times it was covered they were $1200.00 Laptops. Mine was also replaced $800.00 no charge. The cost of the protection for physical damage isn't cover with the manufacturers guarantee, but it is with Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really a must have for any device that you have. Recommended.

    I would recommend this to a friend