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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30393 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 305 Showing 6,081-6,100 of 30,393 reviews
  • Rated 5 out of 5 stars

    Geek squad and coverage insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's help to know where i can get my flat screen tv fix in the future

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Happy but sad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They replace the fridge without an issue but I lost food twice and sent li the form twice never was reimbursed. Talked to different mangers they even said they woukd send it and still never was reimbursed. So as far as that it fake and they wont reimbursed fir the food. All my lobster, dhrimp and steak never replaced 2 times. So dont wate your time filling ut iut becwuse that part is like scam.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used them yet, but I’m confident that if I need to call them they will get the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    need to protect your purchase. Great to have, I'm not tech savvy so i purchased this protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to get my tv worked on quickly and effortlessly at my request. The moment they realized it couldn’t be fixed I was quickly given the option to replace my tv and buy another protection plan for the new one. Everything was in a timely fashion and made to be quick and painless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the protection. It’s worth it. I’ve used it a few times, a back light problem on lg tv. Tv hit by surge etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like the protection for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for two years of protection. I’ve had Geek Squad anti virus and the help with that was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the protection plan for 2 years because life happens. Have not had to use it yet but better safe then sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the protection plan for 2 years because life happens. Have not had to use it yet but better safe then sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use it yet but looking forward to using it when I have to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Karenf

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice. Good value, quality , performance. Good advise from sales representative

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good plan to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this along with our new Toshiba tv, can’t hurt to have extra protection on you electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best service ever. I'm so glad someone created this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is awesome to have!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was no way I wasn't purchasing Geek Squad Insurance for protection and peace of mind!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Extended warranty needed for peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes you just can't trust the product quality today and I couldn't for the TV I purchased but it is rated as one of the best TVs at its price point with some caveats should you be one of the unlucky ones who gets a lemon. Best Buy extended warranties are however more expensive than the competition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad gives great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having the option to purchase Geek Squad protection on my purchases. They are knowledgeable and if they can’t fix it they will exchange it or give you a refund.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never go out without protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I love about geek squad protection is that Best Buy has it for everyone and everything on new and open boxes and it has the same protection, and they can fix it on the store and I don’t need to ship anything! Thankyou

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t be more happy with the geek squad warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only do we all want warranty on our stuff but who better to take care of my electronics then Geek squad. I’ve never had an issue that they couldn’t solved and if it got to the point where it could not be solved it was replaced no questions asked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad great team..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you purchase a geek squad warranty, you did a right thing, all that i purchased in best buy i bought along a geek squad protection and its a rewarding thing for me and the products,, they will fix it and the technician is good, a very knowledgeable to the product,, two thumbs up for you geek squad team..

    I would recommend this to a friend