Customer Ratings & Reviews

Always good to have prutction plan they very good response and fix it

I purchased the protection for my TV and I am glad I did, Geek has a great reputation and I know my product will be protected if needed. I have purchased a Geek refurbished product and it worked great.

Geek Squad 5 year Protection. What more do you need. Pays for itself in the long run

Good to have peace knowing my purchases are covered through this service

Hadn't had to use them in a long, long time but last time I did it was Excellent!!!!

Haven't needed Geek Squad assistance but have heard good things about their service.

Don't really know what say on this one. I got a protection plan

They definitely took car of me as soon as possible

Fortunately the BestBuy brand LCD TV did not need service during the 2 year period, but the price of the protection was reasonable and I don't feel as though I lost anything having paid for the extra protection plan.

Reasonably price peace of mind. Products just don't last the way we consumer's might want or expect, so the warranty extension is peace of mind at a reasonable cost.

Can never go wrong with Geek Squad protection. A must have when purchasing tech from Best Buy

Awesome protection plan they are very helpful and get things done

Protection plan is overall not bad. Doesn't cover everything though

They have very good customer service in and out of store

Had to get it when I purchased a Laptop and it started acting up less than a year after purchase, plus The Geek squad said the laptop was too old, so I decided to get this service, just in case something goes wrong and they can fix it.

Great service to have of something goes wrong with one of your products

The Geek guy was excellent. Very nice. Set up the TV very quickly and connected to the internet. I just don't know enough to know how to ask the questions. I'm sure I'll be contacting them soon. Nice to have access to an IT squad.

I'm thankful that I don't have to worry for several years that my TV is gonna break down. My previous TV died just a little over a year, and of course I didn't get the warranty that time! Learned my lesson.

For a small expense, its nice to know our product is covered for years to come!

I got this on my other TV. It had issues 4 years 7 months in. Best Buy refunded my full purchase price. The did not offer the model anymore. So I got the new Samsung to replace it.