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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30415 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 388 Showing 7,741-7,760 of 30,415 reviews
  • Rated 5 out of 5 stars

    Comfort In Knowing It's There

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had terrible luck with past purchases. This time around, it's good to know that if something were to happen to my TV, I would be fully backed by the Geek Squad. Highly recommended investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All good with great options! Always can count on the geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent excellent excellent These people are amazing and I am very glad this service is available. Best Buy really does an amazing job of getting the right things for their customers Thank you

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    The Geeks

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad gets the job done!!! No other geeks I want touching my electronics!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the goat!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They come to your house in a timely manner and they handled my tv with care. They were able to figure out the problem quickly and did a great job installing it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad! Knowing that my items are covered helps me feel better about what I may have spent on it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend to add this services. The personel always resolved any issues that I have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad up one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agents mounted tv with class and ease. Glad i disnt have to lift a finger

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wouldn’t purchase a device without.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Something about the peace of mind in having a TV or computer serviced without having to pay out of pocket. Anytime I’ve ever had to use a protection plan it has worked out in my favor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wouldn’t purchase a device without it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Something about the peace of mind in having a TV or computer serviced without having to pay out of pocket. Anytime I’ve ever had to use a protection plan it has worked out in my favor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful with all of our family’s purchases in every single way!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Radio installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do the best service in radio installation. Very professional and on point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best way to protect my investment is with the warranty. I really have found the Best Buy warranty to be a benefit for all my purchases. Although they are not cheap, they do come in handy at repair time and every tech I have encountered has been great and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A plus for Geek squad !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I buy any electrical equipment like TV's, Computers, etc. I always purchase the geek squad extended warranty, they are efficient in solving any issues you may have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Save the headaches

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its the only way to go for all your home electronics needs when it comes no more headaches or finding your time to get it done always use the Best Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They honor their commitment to contract

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They honor their commitment to fix all things under the plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Geek Squad Protection on all the products I buy from Best Buy! Wouldn't have it any other way! Any time I have called, always satisfied with the service. Great protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty exchange

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did a great job helping us do an exchange on our tv's extended warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Peace of mind is well worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To know that i have the peace of mind if anything happens to my TV that it will be fixed or replaced is pretty amazing. The cost of the 2 year warranty wasnt bad at all. And to also know that all i have to do to take care of it is take it to my local best buy is even better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Right Decision to choose Geek Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always a good idea to elect the Geek Squad Protection coverage because you never know when you just might have to use it.

    I would recommend this to a friend