Customer Ratings & Reviews

It’s always a good idea to elect the Geek Squad Protection coverage because you never know when you just might have to use it.

Finally a good, decent tv for what is actuslly a good price. This is what tv prices should be so everyone can enjoy them.

AMAZING CUSTOMER SERVICE, REALLY GIVES A SENSE OF PEACE OF MIND WHEN PURCHASING EXPENSIVE ITEMS. Very convenient and a must have. Would recommend for large electronic purchases. An easy buy.

Very good service to have if you have any issue with the TV they come and fix it or if the panel needs to replace they will replace the panel if you have burning they will fix it I love that

Extra Warranty comes in handy, it came in handy for me. My TV broke and it was replaced.

So far this plan has been great. No issues when i need them.

haven't used it yet but seems like good value so went for it

Very affordable great picture lots of apps to get you started

Customer service was great with Geek Squad. The customer service representative was very knowledgeable and helpful. I was waiting on in a timely manner.

Did great. Had a plan on our previous television and it went out after two years. It couldn’t be fixed so it was replaced by a newer television practically for free so we did another replacement plan.

The techs who mounted the equipment very efficiently and knowledgeable. Called the night before to confirm appointment and were very timely. Observed Covid-19 protocols.

Love the geek squad protection, any time I have an issue which is rare they are on top of things to resolve our problems. We have had geek squad protection on everything we have bought.

The cost factor and piece of mind you get when buying 5-Year Standard Geek Squad Protection should be a no brainer in this just throw it out world.

Got the protection plan to cover my new Ultra HD 40K TV!! Can't imagine buying a quality (and pricy!) piece of electronics and not having the experience and expertise of the Geeks as my backup!! I have used them multiple times and have never been disappointed!!

Always good to have a professional place to turn when help is needed. Have not had an occasion to use it yet but the confidence of knowing they are there is comforting.

try to always get a geek squad protection. have had it before always worked great for me.

Nothing last anymore, so you better get a warranty how ever they price adjust it. Its like driving a new car off a dealership. The price goes down on what you orignally pay for it. So if you paid $1200 for a tv and 2 years later with a warranty the will adjust to about $900 that they will give back to you to get another tv plus a $250 five year warranty.

Geek squad made sure that my situation was handled with the utmost best service possible.

This is one of the best protection plans I have ever seen. I rest easy knowing that this plan is in place. If they can't fix the problem, they replace the covered item. Simply put; this protection plan is far superior to plans offered by Best Buy competitors!

Absolutely love this! Great service for the price and knowledgeable staff.