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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30416 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 394 Showing 7,861-7,880 of 30,416 reviews
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't need to use yet in this case im very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TCL 65 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful TV. It has met all my expectations. I will buy TCL products in the future as they are on the cutting edge of technology. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never bought a TV, that hasn't had problems at some point. I've always gotten the extended warranty through geek squad, and they have been great when I've had to use it in the past. I would recommend to always get this coverage when investing a lot of money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product Assurances

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my televisions at the Best Buy warehouse where I always find incredible quality, incredible deals and the prices are so cheap why not ensure it just in case something happens; it’s all well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for your electronics, covers most problems you would have with your items, geek squad is super helpful and easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% solid assistance!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, cannot go wrong with this protection plan! Very reliable and useful when needed and provides peas of kind for all major purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bring in any electronic and they’ll try to troubleshoot your problem. 100% worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would always recommend purchasing a warranty when buying anything that is electronic such as a television, surround sound system. This warranty is the protection when you Ned it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 year extension of tv warranty for the larger TVs seems to make sense in my experiences over the past 10 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty available anywhere

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the extra protection it has always been worth every penny I have spent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Geek Squad and recommend purchasing it for all your electronic purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad is a must! They know what they're doing and they do it well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Over rated!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only good thing about it is knowing you'll have a replacement for 5 years if something goes bad. After dealing with the geek squad customer service multiple time on multiple products it leaves a lot to be desired. Plus I had to pay another $150 for new protection plan on my tv I traded in for, simply because they couldn't figure out what was wrong with my tv. I don't think it's fair that I paid $150 initially for the protection and guarantee they will fix what's wrong and because they can't figure it out have to pay another $150 because they were stumped and tired of trying. 5-6 attempts and still couldn't get it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the protection plan is great insurance and if needed deal direct with Beat Buy vs a mfgr….

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Geek Squad protection package but I haven't used needed to use it yet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv. Just 1 mark on the bottom left of the screen that was their when I got it but other than that it's great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last tv I purchased backlight went out call them up gave me gift card totaling the value of the broken tv from purchase day was able to get brand new tv and have few buck remaining on card.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the 2 year first

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're looking to get a protection plan make sure you start off with 1 or 2 year if you get a long-term warranty even if your product goes out after 6 months you have to purchase a new warranty for whatever product they replace your bad one with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally don't have any problems with the products that I buy at BestBuy(not an employee) Lol, but it's nice to know that I'm covered just in case that something does goes wrong. The warranty prices are descent and thank God I still haven't used one yet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Their warranty coverage for tv's is the best on the market. It does cost alot more than average. But you get alot more coverage than you would with other companies. If you are worried about burn in on OLED panels or anything like that you should get the extended warranty.

    I would recommend this to a friend