Customer Ratings & Reviews

Helped me with all of the problems I was having with my devices and fixed them

I always purchase the Geek Squad Protection. I've had issues in the past. Whether it was an appliance or our laptops, Geek Squad had saved the day. Its definitely worth the peace of mind.

I purchase extended protection from BB on all major electronic purchases. With the declining quality in electronics recently it is definitely worth the cost to me.

Gave me a full refund in store credit which helped a lot!

I don't buy any electronics without this warranty and going with the 5 year usually takes care of any problems that usually pop up after the manufacturer warranty expires. One repair or replacement usually pays for the cost of this service.

Always worth the extra money upfront. You never know when something is going to go wrong. Best Buy makes it easy to just swap your item out or get a store credit towards a replacement.

Best customer service anywhere regarding my electronic needs. Thank you so much.

Love it for kids It had a crack and the replaced ordered and had delivered to my house

Have had a great experience with them never hope for something to go wrong but love that they make the transition smoothly for you and your purchase

I high recommend this service to anyone who have issued with there tv

I haven't had to use my protection plan but I hope I never have to either. I would recommend the plan just in case you have something unintended happen to your product.

This service is probably not for everyone, but was well worth getting for my tv.

perfect protection at a great price for a tv. I'm very confident that there will be no problems should I have to use it.

Good product just wrong size. Needed 24” stud space. Thankful for the I stall crew that handled the situation and went out right away to get the mount we needed.

Always feel confident spending the money for product assurance

I have yet to use it but I have always been a person to say better safe than sorry. I love to keep things as long as possible and so the convenience of being able to go to the store and get any repairs done under warranty gives me peace of mind

This unit is a great clean power source to have and has 11 plugs on the back to plug your tv, xbox, computer, printer, sound bar, that protects them from power surges and gives you clean power no distortion, HIGHLY RECOMMENDED!!!!!

Good service i read the reviews they were amazing good staff all the agents are friendly and 5 year protection is so awesome thank you once again

I always purchase the geek squad plans, I whole-heartedly believe they are the only way to protect your products when purchasing at best buy. I would never purchase electronics from anywhere else solely because of the protection plans they offer.

Best service, protection and quality assurance. A must have!