Customer Ratings & Reviews

The agents that come in are always knowledgeable. This has been a great way for us to have so many things done - from hanging and setting up TVs to working on our laptops and desktops.

Very informative not pushy just great all together

Geek Squad is awesome. Always there to help you. The techs are nice and knowledgeable. I highly recommend getting Geek Squad warranty protection.

Nice ease of mind every time I purchase any warranty through best buy!

Would recommend with any purchase. Has saved up from so much money.

We always get the geek squad service When we buy tech/tv equipment from best buy. Service is 24/7. Usually service completed in one session. Agents usually very helpful and patient.

Best value best buy gives and the value is outstanding...

I got insurance, it was a great deal. 5 years. It’s worth it.

Always get the 5 year warranty with large purchases! Worst thing that can happen is you have peace of mind for 5 years. Best case, it fails after 4 years, and you get a brand new one!

I bought a new LG tv and got the 5 year geek squad protection plan for ease of mind. I didn’t do it on my last tv and regretted it as it died after the manufacture warranty. This time if anything does happen I’ll be covered.

Usually I always recommend these plans but if you mount the TV, you probably don’t need one. This plan also doesn’t cover punctures to the screen. Think twice about buying because a Samsung tv is usually very high quality

Must need if you have nephews that break stuff. I would recommend it to do so

good to know it's here if we need it but hope we don't. I've used them for other things and have always had a great experience

Very helpful and nice to deal with - thanks and worth it

Have had to use the protection plan in the past. Very well worth it.

This is great to have in case you start to have problems with your tv

I mean, if you're not shopping at Bestbuy for their Warranty, then why aren't you lol

I skipped the protection package on 2 TVs. Immediately after the warranty, both TVs went out.... Never skip GS protection again!

You never know when you’re gonna need a repair. Peace of mind.

Go Geek Squad! Protect my equipment and give help and advice for any problems!