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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30423 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 459 Showing 9,161-9,180 of 30,423 reviews
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use it yet, but is a good value. If you divide the price by the 5 yrs (60 months), it’s just a couple of dollars a month for the piece of mind it provides

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    go figure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    unable to use this service direct hits from a ball not covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my fire Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek team helped me by installing and connecting all my devices and very quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never have any trouble with the insurance plans.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad we can call them anytime fast responding to service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Had my car stereo installed by these guys! They were very knowledgeable about what other parts were needed as well as the install itself. I would recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nope self done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mount was easy to mount and it has held the largest TV I ever owned. I thought mounting it would be hard but actually was very easy and the instruction were easy also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully i never need the protection but we will see

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection coverage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel great knowing I have protection for my device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the reason I even use a computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've asked some of the dumbest questions and without laughing, I get the answers I need to use a computer. I rely on Geek Squad for all my computer needs and enjoy using mine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am an insurance account manager and i always include additional protection on all my electronics. Better safe than sorry. This is my second sound bar and when it eas damaged by lighting my plan replaced it. Protection is a must.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having Geek Squad with any electronic purchase is a MUST comes in handy just because you never know what can happen if something happens to your devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Give yourself a piece of mine over your TV and know that if you got any questions they’re always there to answer for you or to help you or what you may need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    111111111

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have yet to need the service of the geek squad. I am confident that when I do need the service I will not be disappointed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    TV only lasted 2 years!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought the Hisense 70" Tv and it was working fine until it started blinking in and out and finally it will not come on at all. The sad part about it the TV quit working 2 weeks after the 2 year protection plan expired. I thought that we would get some kind brake or grace period but they told me I was just stuck with the repairs! 2 weeks? I think I should have been given a break!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad...Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection makes you feel secure with your product. I have needed them with a product and they were quick to answer and check my item it was a great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you believe in insurance- but the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the additional protection since who wants to take the TV off the mount and bring to the store? Used it once before and ended up with a new TV of similar price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Heavily recommended by most people who bought tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read the reviews for all the tvs I was contemplating to buy. This protection plan was heavily recommended. Didn't need to use it yet. Hope i don't have to use it..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was for my 65” Sony Tv and was worth it since mine came with issues, just a tad pricey because of the amount the tv was determines the price of the protection plan

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plan is okay. I wish it covered more damages. Usually the geek squad member that comes out is super helpful (Kanen). If you get him, you'll have no issues. Another guy broke my tv and I was responsible to pay for it event though I had the plan.

    I would recommend this to a friend