Customer Ratings & Reviews

Excellent and really nice will definitely add it to more

Hard to beat coverage and ease of use. Come in handy a few times.

The agents came out to my house and diagnosed the tv within a minute. Very quick and easy process.

The protection for my tv was a good choice. So far Haven’t had to use it

Never known what can happen but with Geek Squad Service I know I'm covered.

LOVE my new tv. Great price, awesome and easy to use remote. It literally has everything in a smart tv that you would want. I like that even my non-techy grandma is able to easily navigate the tv/apps/and remotes. Also has voice search feature which is very convenient. It was super easy 1 step, push of a button to get my cable tv remote paired with the new tv. I loved that part because usually they have codes you have to fuss with and it takes too long or you don't have the code etc. I definitely recommend this TV!

I always buy the protection. I have used it in the past and they are very helpful.

Professional courteous people. Set up everything for me and answered all questions!

These warranties are excellent as they are serviced by geek squad which is part of best buy, not a third party which might not respond

The agent were very helpful and installed the tv with no issues

I had this protection service on my former LG TV that failed after 3 years of use. The Best Buy customer service personnel assisted me efficiently and effectively with guiding me through the process of selecting a TV and setting up delivery for my new replacement TV.

It is worth buying the extended warranty. Several times it has paid off by replacing an item.

Always buy the warranty for any device, especially brand new

Fast and quick at getting me set up and working! Everyone is helpful and knowledgeable to answer your questions. Highly recommend!

I am pleased with the service and support that I received from Best Buy geek squad and their customer support service….

Great for peace of mind, doesn't cover physical damage, wish there was an option for damage coverage on tvs at Best Buy

This sound boy has a massive face and a good tener in it

When I purchased my new Samsung TV, I decided to pay the Geek Squad for delivery and installation. So happy I did. It did not take them much time to get everything up and working. They also reviewed and showed me all the different options that this TV has to offer. I'm not very techy, so it will take a little time to learn how to do everything quickly, but I will get there. Thank you to the (2) gentlemen from the Geek Squad for doing an amazing job and helping to understand all of its options.

Only place i buy my electronics.. just make sure to get the warranty

Purchased this for my last 75 inch TV, 2 years in and one of the rows of pixels went out. Geek squad came out to my house and within 20 minutes they diagnosed the problem, I received an email accepting the claim and they gave me full credit toward my new TV. Within 2 hours I picked up my replacement TV in the store.