Customer Ratings & Reviews

[Employee of bestbuy] Geeksquad gave me the mental comfort that my TV is safe with them for the next 5 years. No worries on my end, and wide support across america! I love it.

Seems to be a great service but forewarning, you must pay separate for each item you want covered.

If you are purchasing a high end tv or high end Home theater setup, get this. I am not a believer in protection plans for almost all products , but i have purchased this for Both of my LG tvs and i am so glad i did,. Had issues with burn in on my first LG and Geek Squad was extremely helpful and lived up to the warranty. EXCELLENT< THANK YOU BEST BUY!!!!!

Excellent service even when facing complicated account issues (I have two accounts and the protection and television ended up on different places.) My original television couldn't be fixed so they issued me store credit to put towards a new one. Definitely worth the money.

The Geek squad service is great. Definitely a must have when purchasing electronics.

Especially in the world of electronics, this protection is the best insurance...

Excellent service and coverage. Always available to facilitate the claims process.

Great tv hidden feajtures that are free, great high resolution and the size is just perfect for a room Would highly advise you to get it

Everyone should get the 2 year geek squad protection for any television that they purchase from Best Buy, because you got that extra protection if something goes terrible wrong like the television screen goes totally blurry or if the television screen stops working all together! Just having that extra protection is definetly worth the extra money, so that you are protected, and don't have to throw away your television into the trash can! Everyone should be protected! God bless you all out there! :)

I honestly never needed to use the service, so hats off to best buy for having quality items that outlast their warranty!!

This was a gift to my husband and he loves it so much. There is so many great thing not only for him but me as well

It’s a great protection plan, customer friendly and

I'm an electronic dummy. I'm still stuck in the 70's and 80's. Like an old Hippy. This Insignia Fire TV I purchased leaves me in Awe. I am so happy with it it works great

This a great product. I have had it for years now and cannot complain at all. Highly recommended.

Geek squad is always awsome to have ..very professional and knowledgeable in all areas and they can help answer and fix all you need

I have had to use this and I hope I won't need to, but it was a great price.

Geek squad is a very good service for any electronic equipment. Excellent customer service

Provides peace of mind for any sorts of incidents! The squad member helping me definitely made it clear what was covered so I could be confident in my coverage.

I always get the Best Buy warranties, they are great, never had a bad experience when i had to use my warranty. Worth getting.

I bought a Sony TV in 2017 and purchased a 5 year Geek Squad warranty. I thought the Sony TV would last a long time, but I decided to buy the warranty just in case. The TV suddenly quit working in May 2020. Best Buy sent a repairman out to check TV. It could not be repaired. They replaced it with a new TV. So glad I had the 5 year warranty. It's also nice to be able to call Geek Squad when I have any questions.