Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 30792 reviews
(30,792 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it all the way i really recomend u guys to all
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty Samsung TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was the best Warranty for my purchase.My Samsung television Warranty gave me piece of mind.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
GeekSquad is always Great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.GeekSquad has always been a great additional service offered by BestBuy. One of the reasons I always check BestBuy first!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed without issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv has an excellent picture. I have no problems to report
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.BEST DARN WARRANTY YOU CAN GET Never had any problems
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
5 Year Geek Squad Protection Plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Glad I purchased the Geek Squad 5 yr plan for my wife's new tablet reasonable price
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Not sure yet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't gotten to use the extended warranty...so not sure yet. But... I had a 65" going bad. The manager said they would cover it, but the screen was cracked in a corner. I was ok with the crack, it didn't affect the TV and was there for over a year. The TV started going dark and 'glitching' non stop. I do not believe it was related to the crack at all, but the they would not touch it with any type of damage. So...I really didn't get to see how the warranty works, other than it doesn't cover damage. duh... Apparently there is no damage coverage available on larger TV's at all. Bummer...
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for taking the time out of your day to share your thoughts with us. It’s a big world out there, and it’s great that you trusted Geek Squad with protecting your TV. We’re fans of binge watching our favorite shows and wouldn’t want to go without a TV for too long, either. While Geek Squad Protection for televisions would cover things such as malfunctioning internal components and dead pixels from the result of normal use, it wouldn’t cover accidental damage from handling. The full terms and conditions for your plan can be reviewed at any time at www.geeksquad.com/termsconditions.
Rated 5 out of 5 stars
Quickest warranty experience ever.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Get the warranty, it's worth it. So easy and quick! Thanks for the excellent costumer service! Called on a friday, for our tv malfunction, they replaced the very next day!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Haven't had to use it, but love knowing it's there
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We've only had our TV for a little over a month, but I feel so much better knowing that I have this service, just in case anything happens. Thank you, GEEK SQUAD!!!
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Back up plan.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this back up plan in connection with one of the TVs that I use for gaming and watching streaming movies. It is great to know that I can have the peace of mind that my item will get fixed if there is a problem. I will also be purchasing the protection for gifts for my parents so they can also have the same piece of mind.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Fixing tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing thanks geek squad They helped me in getting my tv fixed
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Skwaaaaaad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hopefully I don’t have to use it but just in case I have it.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is working fine.I have no problem with the service.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
New TV.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not have the Geek squad hang my TV. Did it myself.
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV is great. Knowing its coveres for 5 years makes it even better.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace of Mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Peace of mind for 5 years. Great add on value to your tv purchase.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth every penny!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy protection is worth it especially if accidental damage from handling is part of the plan. I had that plan on my Microsoft surface pro 3 and had the unfortunent event of damaging the screen beyond repair, I had renewed the plan twice and I was so happy I did because I was able to get my surface replaced and now I have the pro 6. I will continue to get protection from now on!
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its a good choice to keep you items well instaled and protected without moving from your home.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is a great service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having the Geek Squad available makes things very convenient. Seniors especially would benefit by having Geek Squad Service because if you have challenges you can get help instead of being frustrated. Get the Squad!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Excellent Customer Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My purchase was but a few weeks ago and, beyond their initial installation and set-up, I have not yet had to make use of their services. However, from my past experiences with Best Buy's Geek Squad (in-store) and this installation/set-up, I have no doubt that their past service will remain unchanged should my need for it arise in the future.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friend


