Customer Ratings & Reviews

Awesome protection plan. Worth spending the extra money if expecting to keep the tv long term.

I love Geek Squad Service! So convenient and so hassle free. Just a phone call and my TV was repaired when needed or replaced when repairs didn't make sense. What not to love? Thank you, guys, for making our life easier.

I purchased something and needed to return it, turned out I exchanged it for something else and the Geek Squad helped me figure out how to use it. They are always so helpful and knowledgeable!

Not sure what item I bought this for but since my Samsung experience I won’t not buy a warranty on bigger investments. Quality of items anymore is junk and need protection with high costs and inflation make living unaffordable

I love best buys warranty. My uncle works for ABC warehouse and I still would buy from best buy before there just because of your warranty.

best place in capital region to buy your home and office goods with great quality and super customer suppot

Best Buy backs this warranty 100%! There are no further charges if something goes wrong with the item...as I am a Total Teck and an Elete Plus member. Have already had 3 items replaced in years 3&4!

Excellent job they did,thanks, I'll recommend to me friends and my family

Always great to have a warranty on the event something breaks and geek squad is always super helpful

We were so pleased that we purchased the protection plan. During a terrible storm, lightning took our TV out. The Geek Squad came to our home, evaluated the damage, ordered the parts that were needed and fixed our TV. It's working great!

Without you companies make stuff now it’s always good to get a warranty

A must have for your expensive purchases and make sure to get the max time ones because things usually break after the 3yr mark.

Haven’t needed to use this yet but because of the deal I got on the tv I figured I’d add this plan. Had a friend need pixel replacement twice and though the tv is great can’t be too safe so went with the 5 year protection to be safe .

It took a few minutes, and a couple transfers, and this was my first call to the Geek squad, but with their patience, my problem was resolved on the first call. Definitely worth the price of the fee for the maintenance. Thanks, Best Buy.

I purchased a 5 year warranty protection plan. Hopefully I will never have to use it but if I do I am glad I have it. I purchased the same plan on an older tv I bought from best buy years ago and it was totally worth it. If you are buying an expensive tv I would highly recommend it just to give yourself the peace of mind.

Great protection great customer service very quick with walk-ins before covid may be appointment since covid. Overall quick with services when needed for my products and high knowledge of the plans and the restrictions each plan has.

They only delivered the TV, but they were very respectful and efficient. I am still looking for the Insurance I purchased with the TV.

Price is very good for 5 years protection. Especially that they will come to your home to do any repairs if need it.

Love the product. My TV went out and they replaced my TV without and problem. It was delivered within 48hrs.

This is always great to have a extra piece of mind.