Customer Ratings & Reviews

I could not have a computer, printer or tablet without Geek Squad. I can't praise them enough. They have saved me more times than I can count. They are on speed dial.

Always top notch service! Geek squad is great when you need them.

I took out the 5 year service plan, the cost was very reasonable.

Have yet to use this feature but definitely feel at ease knowing it’s there when or if needed.

Great protective plan. I have 3 tvs and 3 have been replaced or fixed in the last 5 years.

I hope I will never need it but I'm super happy I was able to purchase this protection for our tv.

I knocked my TV over, it shattered. I'll not buy another piece of technology without a plan.

I always get geek squad when I buy items at Best Buy! Very easy to use and they are quick!

The Nerd Herd at the Buy More is where it’s at. They are helpful and careful with your electronic mumbo jumbo!

Geek squad is a great service to have. They are very prompt and the communication is very good. They do home installations and a range of other products

The Geek Squad protection is the very best! I have called them a couple of times and they were able to assist me professionally and they had the utmost respect for me as a customer! I will always have this protection!!!

Got this for my TV and yes it is worth it. I can relax for the next 5y.

I love the warranty system they have they stand by what they say they will always help you with the problem unlike other stores I think bestbuy has the best program

It has always paid off for me. Whether it was repairs, viruses, tech support, it has saved me thousands over the last 5 years. I will add it to Anything I can add it to. TRUTH!

I have used geek squad warranty for many years on many different electronic items. Products don’t always last,geek squad takes care of that problem . A great service

I have always loved and trusted the Geek Squad for all my computer problems. I can always ask questions on line, phone or chat. I don't know what I would do without them. KUDOS to the whole team. Thank You!!! :)

Agent came and hopefully gave his honest opinion. Said cost of repair would exceed cost of tv

We thought that if you were purchasing something at Best Buy that was relatively inexpensive there was no need for the extended warranty. Bundle your purchases and take advantage of their great warranty offers.

Always include extended warranty. You will not regret it.

I had the opportunity to buy a bigger 4K at HH Gregg for less, but their extended warranty seemed sketchy. It was also $150 more for their warranty. The TV was less but with the extended warranty, it was a higher total cost.