Customer Ratings & Reviews

I had a TV go out on me I bought from Sam's. Call the manufacturer they said . Eight TV from Bestbuy. Walked in with bad TV walked out with new 1 . Swap

Great price for a 5 year warranty. Tv usually doesn't last long in my household so its nice to know i have protection for years at a low cost

5 star service. I love that they will come to my house to repair or replace the tv. Its really nice I do not need to transport it back to the store.

I bought this for a 60" Sharp and after it broke three times I used the warranty. The only problem is that they did not give me the full value for what I paid. They wanted to give me a comparable TV and I was not happy. The TV I had only lasted for 6 months and I wanted to upgrade.

geek squad offers solid assistance and protection when it comes to best buys tech. Really happy i purchased

The sale associate asked me if I would like to purchase an extended warranty and it has come in handy

Haven't had to use them with this new TV yet but had prior experience and they were amazing with their knowledge able taking care of any situation.

Its was good for the price and a quick replacement for my tv that decided to break before the wolrd cup final

Geek Squad is awesome and tubular. They have helped me tremendously

The crew of gate squad always come through when I need them

Simple Rating here: Don't leave home without it! Well worth the extra cost ... INSURANCE, and a great team to back it up.

As stated I feel the 2 yr geeksquad protection is a good peace of mind protection for the price. I hope I wont have to ever utilize it, but if I do I think Best Buy will assist me the best they can.

I like the peace of mind, knowing I am covered and don’t have to worry about anything.

The warranty is great i use it in the past and they are top-notch. I wouldn't leave out the store with out it.

Haven't used it yet so I really can't say anything about it. My dad has it and they've helped him lot's of times. This is why I got it

The team were very knowledgeable and helpful when I needed help with my MacBook

The geek team helped me by installing and connecting all my devices and very quickly

Geek squad customer service is one of the best. It saved us a lot when a power surge took out our tv.

the only thing i didn't care for is that it took a few days before a tech could help me but when he did, he was very good, informative & polite. i'm glad i signed up with the geek squad!

I purchased the geek squad plan to have a piece of mine I always do just in case.