Customer Ratings & Reviews

I bought this for a 60" Sharp and after it broke three times I used the warranty. The only problem is that they did not give me the full value for what I paid. They wanted to give me a comparable TV and I was not happy. The TV I had only lasted for 6 months and I wanted to upgrade.

Every high value electronic I purchase at Best Buy will be bought with geek squad protection due to the fact that they will always fix any problems with it.

My better judgment was clouded when I purchased this plan, because immediately preceding its purchase, a TV that I bought open boxed the year prior and did not hook up until the 1 year warranty had lapsed, ended up having an HDMI input that did not function upon first use. Under normal circumstances I would assume that a new television not purchased on Black Friday or the like would easily go two years without any issues. I am close to the end of the 2 year coverage period for a television. If I do not end up using it then the plan was a bad choice, but the TV was was a good choice. If I do end up using it then the plan was a good choice, but the TV was a bad choice. Pretty standard when it comes to insurance.

Well they don't do the 5 year plan anymore would like it back.

I’ve had to use my geek squad protection for different items and they’ve always been great.

NEVER buy anything without Geek Squad Service Plan. Easy to use if the item has a problem. They look up all the info using my phone number.

NEVER buy anything without Geek Squad Service Plan. Easy to use if the item has a problem. They look up all the info using my phone number.

It’s ok ,works for me geek squad. Worked on my tablet for and get it back on the day that was it was going to be ready

Best service in town! Extremely helpful with everything!

As stated I feel the 2 yr geeksquad protection is a good peace of mind protection for the price. I hope I wont have to ever utilize it, but if I do I think Best Buy will assist me the best they can.

The reversible fan for the window fits perfectly for those hot sexy nights after a cool ahower.

Good is necessary to protect your products en the future

Great product. Great price and well worth it. Best Buy has the best around. Be a total tech member well worth it. …………………… app is great and so is the help.

Always buy the extended warranty. It is a sense of security that will ease your mind when and if you ever have trouble with your items.

I'm not one for buying warranties and hopefully I won't have to use it but the price was right for peace of mind.

My tv starting having issues after about a year and a half they came out and replaced my tv.

Let the geeks do the work while you search for a larger TV

Bought the yearly package and it has come in handy more than once. Geek Squad members are friendly, helpful, and eager to make things right. Will keep on using.

unable to use this service direct hits from a ball not covered

I had an insignia break. I had to send it in and when they couldn’t fix it I received store credit. Fair enough