Customer Ratings & Reviews

They are very helpful and professional. We had the install our tv and soundbar. Did a great job. There was an issue that crept up and we were able to schedule a reinstall with no problems.

purchased for my tv installation and hook up. but used them too for my computer problems. i think this is a super buy. would recommend to all.

As always the geek squad is the best and always there when you need them to come out and either fix or replace your item. I keep this protection.

As you know, even tvs have a ton of tech and software in them. All of the new consoles and 4k tvs are very expensive, so I highly recommend purchasing the 2yr geek squad plan through best buy.

Great deal for this item. Only had it a few months and works perfect for my multitasking tasks.

Worth the purchase price for not having to worry about anything. Support is only a phone call away to resolve any issues, big or small.

I will be glad not to have to use it but we know we will have no problems with using this plan. We have had this service before with other equipment.

I ALWAYS buy the geek squad protection. Fantastic protection plan. I never worry about my purchases because they make everything so effortless to fix.

The remote ability to fix my TV and the in house installation as well as previous visits in store with computer ended up with all fixes with courteous, professional and timely service.

I replaced another TV with this one when Geek Squad determined they would not be able to fix the other one economically. I highly recommend covering all of your available purchases with Geek Squad Protection!

Well worth it! The cost of replacement is greater than the cost of the plan after the manufacturer's one-year warranty expires.

[Employee of bestbuy] Absolutely needed for any new product bought from here

Bought this for a TV for our home and it is good protection to have. Makes you feel covered just in case something happens.

Got this for my LG CX. It's worth every penny just knowing that I have it for such a big purchase.

I always get protection plans you never know when life happens

Very nice people when they come out to fix or service an item.

Just wanted the extra security, just in case something was to happen

I would never buy a product without it! It has saved me several times with products I purchased. Especially my FIT Bit. I never have a problem with getting items replaced. Well worth the investment.

So far I have not had to use the service however I did contact them with some questions about my television and they were very helpful to troubleshoot and answer any questions I had.

The geek squad protection has always been dependable for me and worth it. They try to solve the problem one way or another to please the customer.