Customer Ratings & Reviews

Convenient, better to have it and not need it than need it and not have it.

Always good to work with even though I've only had to have used the service once.

I always have a great experience with the people at geek squad

Bought this because as in previous experience, Best Buy does repair or replace TV’s. I had a DLP that had some kind of part failure and Best Buy took care of it. I have also bought TVs with this warranty and have not had issues. Its good for “peace of mind.” I most recently purchased this for an OLED. These TVs have a small risk of panel failure and/or image burn in. Best Buy offers coverage for this. I doubt I’ll have any issues, but just incase. I decided to get 5 years of coverage. TV’s are sensitive tech these days. They are difficult to transport etc... In home service is best.

A excellent way to secure my led tv and most of all the price.

I feel safe knowing I have coverage fo my new tv everyone should get coverage for their tv it takes the weigh off of you from worrying to much

If you have kids I would suggest you make this purchase

We havent had to use it yet but its nice knowing we have protection on our investment.

I've used Geek Squad before on other purchases and it comes in handy. I just don't like the fact that the TV come with one year warranty, so as soon as you purchase The Geek Squad protection, the protection cards immediately, so I basically only got one year protection. Not not a good idea in my book. It should kick in once my one year warranty is over that came with the TV, so I thought.

I love the extra feeling of security, knowing my product is covered!

It's always great to have the protection needed for higher value products

Five year protection is really good for what it is Best Buy have some great protection deals

Bought extra protection for a Samsung OLED TV and hope I don't need to use it

I didn’t use them to assemble the tv and haven’t had any issues yet, but if we do it will be covered by the geek squad.

Glad to have this warranty just in case something happens w/ our new tv.

I had some issues with my television, due to an update on when updating the software. Finally, after some time the manufacturer sent out a tech to remove some hardware on my tv and replace it. My warranty did not start till within a year from the purchased date. And that is ok, my television is still on and taken care of either way... It just took a couple of days like 30-45 days due to scheduling and procedures with the manufacturer. However, it saved me a couple hundred dollars...

The thought of not having peace of mind is crazy. I value this type of support.

Works very well no problems whatsoever and gets immediate attention

The perfect coverage!!!! Now I have nothing to worry about if my TV breaks!!!!!

Forgot to get protection with last laptop, and I did this time.