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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30893 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 553 Showing 11,041-11,060 of 30,893 reviews
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Based on the advice of the store manager (who had previously worked with the Geek Squad), opted for the protection. After experiencing how solid the Geek Squad service was, glad I did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would do recommend this coverage because it includes install delivery they do tuneups on your computers and are very knowledgeable agents

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are there when you need them. One call and they schedule an appointment. Very good service

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek protection plan, reasonable and Best Buy for your money. No worries if anything happens. These Geeks know their stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i will always purchase geek squad for major purchases! This was for the tv we bought when we first moved into our home!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy and geek squad do a great job backing up their products. I wouldnt consider an electronic purchase, without adding the geek squad protection to go with it. Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase the extended warranty to protect my investment and provide me with peace of mind.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Excellent crew!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great service. I used them a few years ago and they were fantastic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't know and hope to not need them.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this cause I've had issue in the past and no one would help. Hopefully I will never need them, but glad there there if I need them. Thanks..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase from bestbuy. The customer service was great and the agents made me feel more comfortable with my purchase,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase from bestbuy. The customer service was great and the agents made me feel more comfortable with my purchase,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad always knows best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m confident I’ll never have a bad experience / time with geek squad. They are extremely knowledgeable and I feel confident one hundred percent in following their advice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always, always use Geek Squad protection for my Best Buy purchases and IT needs. I would not be without it. Well worth the price! Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are amazing at assisting things over the phone or in person always reliable and most the time finds the solution relatively quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUADER!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I HAVENT HAD A CHANCE TO USE THEM IN MY HOME , HOWEVER IN THE STORE THE PERSON WHO ASSISTED WAS VERY KNOWELEGABLE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Relax !

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, I protect all my products. Any repairs that have had to be made, were done right the first time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never had to use them.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing bad to say since the product was great. So thats a good review.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always helpful with all products when needed.......

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t have to use it but I’m glad I bought it. Never know what can go wrong when it comes to electronic devices. I know Geek Squad protection would take care of me if I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad the best! Just can’t go wrong with them!

    I would recommend this to a friend