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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30833 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 558 Showing 11,141-11,160 of 30,833 reviews
  • Rated 4 out of 5 stars

    new computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    all of my stuff did not transfer over to my new computer. no virus protection transfer had to do it myself. thats what i paid for so i wouldnt have to do it myself.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Terrible service. Got the runaround

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was disappointed with the service that I paid for on my washer and dryer. I called several times letting them know that the steam kit hadn't been placed on my dryer. Instead of just sending out a tech, I had to argue for days to get refunded. Mind you I had a zero balance and purchased several large items with extra warranties, I'll never make that mistake again. They don't want to honor the extra warranties.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Colors are vivid!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Colors and contrast are amazing. Dimming zones are really good. Did turn off on me a few times and had to be reset. No issues since connecting an appleTV to it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice buy. On best buy. I recommend all my friends and family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are amazing at assisting things over the phone or in person always reliable and most the time finds the solution relatively quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection is by far the best way to protect our computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good election

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t used yet, but I have a very good reviews for the service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recommended Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used this service for one of my products and I wasn't pleased with the turn around time. The flipside is that my product was fixed and working properly upon it's return.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad knows their products.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad always comes thru. Couldn't fix my tv set while I waited so they said to go find a new one. Very simple process and very pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great stand, definitely recommneded. Worth, and very helpful the staff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CMPI

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good plan for all those unexpected things that occur in life, it's like insurance you buy it and with luck you never need to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great till now! It's affordable and does the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Based on a product that I purchased previously that I could’ve used this insurance policy I learn my lesson

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a good idea!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I super wish some of these protection plans didn't cost so much, but glad our items are protected if something happens to them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to be able to contact the Geek Squad with any issues - can have your computer/laptop cleaned up anytime for optimal performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced my item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service. Quick and easy service and handled it without question.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much Needed Extended Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An addition to any product which allows for peace of mind in the event of technical malfunctioning. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would do recommend this coverage because it includes install delivery they do tuneups on your computers and are very knowledgeable agents

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got 2 years protection for my tv. Never needed it but good to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squads the Best .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always there when you need them , very knowledgeable .

    I would recommend this to a friend