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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30833 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 579 Showing 11,561-11,580 of 30,833 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having the 2 yr service agreement. If I had any questions about what was covered, they easily explained. On a new tv this size, I felt it necessary to have this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appliances were installed to required specs and service man educated us on starting up the gas stove and what to expect. Kind and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty sure won’t use it but it’s good to have the warranty just in case. You never know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great entertainment system, great value!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great entertainment center, easy installation, easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Typically get on larger purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually Geek Squad offers the best deal and service for larger home purchases. I've used for washer, dryer, dishwasher, stove, fridge and microwave. Geek squad treats me well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This program really works. My tv went out and it was replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    zx

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice hhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was very reasonable. Hopefully we will not need to use it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Help.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional protection and secure and under pro hands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To have this qith my TV purchase is the top on the cherry you could say. Knowing I have this as a back up just in case is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just say yes.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it every time. .............................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    can't beat in home service. did all installation , answered questions. we all need geeks sometimes.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your kind comments! We pride ourselves in our customer service and our ability to solve our clients' problems and we look forward to helping you again. If you have any other questions or any comments, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 4 out of 5 stars

    Knowledgeable and friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my computer and showed me some basic best practices. The agent was knowledgeable and friendly. I really appreciated his commitment to providing excellent customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Interesting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t even know we had this until the review request was sent to me. Have not needed to use it. I’m glad it’s there, just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GSP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well i personally think people should get the GSP because accidents happen and not only that but especially if you live in Florida.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is very helpful professional and great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a warranty is the right thing to have, but adding more protection is just Smart.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came to my house and mount the tv great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like getting bestbuy warranty plans you never know when your going to need it. Never had any problems with bestbuy warranty bestbuy will fix, repair or give you your money back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never buy Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anyone buying any Samsung product should definitely buy the warranty. Their quality has gone down in the last 5 years

    I would recommend this to a friend