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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30840 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 632 Showing 12,621-12,640 of 30,840 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over the years, the squad has installed, explained and offered tech support when needed. Wouldn’t want to be without them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only had positive experiences with replacement plans. They always come in handy and I’m always thankful I got them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I view this as I do auto and homeowners insurance. It is a must for electronics. I have had to use on a different product on the past and it was fairly simple.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy Self Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the money. I rarely use these warranty products but what if I had to? Better to buy the service contract than not to have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OLED TV - No Brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re going to spend as much on an OLED might as well protect yourself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    so far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to utilize the service as of yet, hopefully I will not need to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean its geek squad protection. You're protected regardless of what happens, and for the price, can't go wrong!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They know what they doing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely recommend getting it when they come to help fix your product they know what there doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchaing Best Buy's 5-Year Standard Geek Squad Protection was the best decision I made. Sves me a lot of money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the protection for my PS5 and I haven’t had to use it but knowing I have it makes me feel at ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Haven’t had to use em yet but enjoy the peace of mind. Will update twice if i need to call em

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice stove

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an electric glass top Samsung stove. I I always look into warranty and strongly recommend getting the geek squad warranty if you buy a Samsung stove.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never used but gives peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never used but knowing we have it gives us peace of mind, especially on open box items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its the best tv I owned so far. Great for the price and Sony is a winner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get this with my new tv’s, never had to use it and I hope I never do. If I do need it I know they will be there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love using the Geek Squad!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the Extended Warranty for your electronics especially when you can get it with the Geek Squad!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had three occasions to use Geek Squad services since buying my Dell Laptop last November - each time the service was expert and timely. I recommend them highly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe then sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is a must I know I am covered for 2 years with no problem. I would recommend everyone getting it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv to have it dose not disappoint especially with a Samsung soundbar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase the geek squad protection with EVER product I buy . Had a TV break down to big go store they come to me fixed no charge .

    I would recommend this to a friend