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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30848 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 779 Showing 15,561-15,580 of 30,848 reviews
  • Rated 5 out of 5 stars

    Geek Squad - Great customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service from multiple Geek Squad personnel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m sure this is a great service but hope to ever have to use it. Better than carrying around a TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully, I will never have to use it but feel safe knowing it is there!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always buy this.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, I always get the warranty because the one time that I didn't was the best time that I should have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    explanations and help fix many problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I called for help the person explained how to correct the situation and there was no need to come to the house as they were willing to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Too early to tell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of thoise things I hope I never have to use. So far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 5-year Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad 5-year Protection Plan for my new Television

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind ... Worth the investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a new 70” TV on a deal of the day deal. The cost of the extra protection was worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection perfection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t complain about the 5 year protection plan everything is covered and replaced if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing is wrong with my product yet. But once it does I’ll let you know how geek squad turned out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for college dorm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for college dorm room replacement if needed within the allotted time before a new tv is needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agents were professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were courteous and professional. I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use them yet. Hopefully I never will

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the difference between just another store and Best Buy. The Geek squad is Best Buy...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sense of Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to know its there if I needed it. So far I haven't had to use it the product quality is great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad installed tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents helped me set the TV. Haven't had to use the service after it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know my product is covered in case anything happens outside of loss and theft

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Essence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Will recommend. Used many of times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth the investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if your product fails they will take care of you - don't have to worry about finding a place to take it or fight with the manufacturer. worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan. Best Buy is easy and reliable and can handle most things in store. Awesome

    I would recommend this to a friend