Customer Ratings & Reviews

Recommend getting a protection plan for TV with todays disposable TVs. Twice I was in my warranty period and BB replaced my TV for free with a new TV.

Its well worth it. Bought as a Christmas gift for my gandkids

Haven't needed to use geek squad at this time. Maybe in the future

The price for this warranty is amazing and when the tv and install were discounted really helped with the funding of the entire purchase and it was and is worth every penny spent

So far I haven't had to use the geek squad protection.

Almost 2 years ago, I purchased a 65" Sharp Roku TV from Best Buy. I'd never purchased an extended warranty before, but this time I did and now I'm glad. About a month before the warranty expired, pale streaks started showing up on my screen. I called Best Buy and they sent a technician out. The panel was going bad and they couldn't get a replacement, nor was the TV still offered. The technician gave me paperwork and told me to take it to my local store. Sure enough, they took care of me! I picked a new TV, paid just the difference in cost from the original, and a week later the new TV was delivered and the old one taken away. And yes, I bought the extended warranty for the new one.

Great choice. Replaced my tv right away when I had a defective tv

This is a good value to have when you purchase items at Best Buy.

For a 2 year warranty on that TV it was $20. What a buy at the time where inflation is terrible and everyone is having A hard time.. I think Best Buy for keeping the warranty price down low and affordable, thank you. Guys,

I always purchase Geek Squad service protection when I make a qualifying purchase at Best Buy. The Geek Squad technicians are available for help at times that are convenient for my schedule, and when I need in home help, they are always courteous, professional and efficient. Big Box stores cannot match Best Buy's Geek Squad quality, so I highly recommend it for every purchase when available.

They try their best to make you happy. They are very aware and very attentive.

Customer was amazing. My tv would no longer power on. The geek squad agent quickly and thoroughly looked for replacement. Parts we're no longer available. He was offer a full refund for the TV or replace it for something of a similar value. This was all a matter of 5 days. Very happy with the service.

I always purchase the extra protection for my electronics. I’ve used it in the past and it paid off well!

I like the protection best buy offers, always does a good job IF something goes wrong

Good option to have. Last tv lasted about 5 years before died.

They arrived on time. Did what they were supposed to do and gave an overview of the TV.

It was the best purchase I’ve ever had on a product. I had some problems with the television and they had a tech out right away to take a look at it.

I took it as a protection plan for my 65 inch. If you want a piece of my mind and not thinking of re freshening it for 5 or more years definitely recommend. Pluspoint we can transfer it to other device if we refresh. I checked other plans and by far it is best.

I am consistently impressed and pleased with the service from Geek Squad. Always outstanding. The reps are helpful and efficient and professional and knowledgable. Delighted to use their services.

Haven't had to use it yet, however I have never had an issue with using warrany services with Bedt Buy!!