Customer Ratings & Reviews

I have never been sorry to pay for Geek protection. They have saved me a lot and are very helpful when I have general questions.

Nice and helpful sales people. Haven't needed this yet but have peace of mind.

I will attempt to update as needed after the manufacturer's TV warranty lapses. Be aware that Geek does not take affect until it does. I had an issue with an outlet purchased TCL TV and the Geek's basically told me take a hike. I did, to the TCL customer service and TCL warranty service was Great. So, I still have to wait 5 months to see the Geek service is any where near as good.

I haven’t had to use this protection plan yet but I’m glad that we bought it

I have the protection of knowing my product will be repaired or replaced if it breaks down.

The geek squad warranty is the best. Should always purchase when purchasing a tv

Got the service but haven't had to used it yet. Good to know the help is there when needed.

The warranty through best buy is worth every penny.. they are helpful and take care of all the problems that may arise

To pay such a small amount of money to have peace of mind for five years is out standing!

Very professional excellent service will go out your way to fix the issue and help the customer

We buy the protection plan for every purchase and use it if we need it

By us investing in the geek squad 5 year warranty will give us some piece of mind .

This is a must.get the warranty. You'll thank your self later. And everyone is great to work with

Always happy to purchase the protection plan in the event that something were to go wrong.

Bought a plan for my last 50" TV. had issues after year one and geek squad came out and replaced the main board. year two it started giving me the same issue and was told it couldn't be repaired. Instead of giving me a comparable TV, they gave me the money back I paid for the TV. That would typically be good but I got this TV at a huge discount so I could not possibly replace it with anything comparable. I would have rather had my TV repaired or given something similar. When I purchased the plan I asked if the plan would get me something similar if it ever came to it and was told it would. I specifically asked because of the low price. Instead I had to add $500 of my own money to get something similar. Geek Squad should really provide more options when fulfilling their plans.

Have enrolled for geek squad so that extends my warranty by 3 more years

This is definitely a must have and great investment especially if you have a lot of people or just little people in the home!

This is a great deal I had a tv I purchased in 2013 and they give me a amount back so I could get new tv without paying a big price

Very handy and always worth buying with any purchase! Couldn’t recommend more

Great price in a warranty. I bought the one year membership which discounted it even more