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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30155 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 178 Showing 3,541-3,560 of 30,155 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad changed my tv components when i bought my first samsung and everytime I had an issue with the TV they would take care of it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty is a must for any tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These tvs these days are so expensive I highly recommend getting the warranty. My 3 yr old Samsung I had in a shop two times for $300 each. So I for sure bought a warranty on this new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A no brainer for OLED TVs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A no brainer for OLED TVs as it covers screen burn in (image retention)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, doesn’t over heat my sons room, we needed with a smart tv that was big enough to replace his 75inch (Gamer) and this is perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service have used Geek Squad for computer as well as television repair. When they were not able to repair the television they replaced it. Would highly recommend Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your investment!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5-year protection plan was a must when purchasing such an investment and the price really works out well when you consider the full coverage you receive during these 5 years of usage. I know from the past it paid off when a former HDTV got glitchy at the end and it was replaced. That's what this is all about - "protection" on your hard earned dollars spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan is SMART!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5-year protection plan was a must when purchasing such an investment and the price really works out well when you consider the full coverage you receive during these 5 years of usage. I know from the past it paid off when a former HDTV got glitchy at the end and it was replaced. That's what this is all about - "protection" on your hard earned dollars spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They cleaned up everything after they were done no fuss just hard work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having the opp to have this service when needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service, great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture. Has all the apps needed to watch anything we want and with the service plan we know we will have a great tv for years to come should we run into problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Edit title

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ll give you five stars reading very good awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy the protection if you can.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a plus to buy a protection package in my opinion. Geek squad seems to be making their protection packages more affordable which is a plus. The warranty covers a remote control replacement too and that could be beneficial with small Children’s and dogs. However trying to get help when needing to use the warranty can be troublesome and time consuming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't forget to extend the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though I have the Total Tech protection for my home and all of my equipment, I still purchase the extended warranty protection for whatever life may throw at you. I have had to use it a couple of times and that more than paid the cost of obtaining it. when you spend hundreds of dollars on an item you use daily, give yourself the peace of mind of protecting it as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feel comfortable knowing we have tech support and repair capabilities. Good value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy the geek squad protection plan was purchased. This purchase will give me peace of mind in case something happens to the television. Even though the television is new sometimes things happen unexpectedly without warning. So having this will eliminate any uneasiness of this purchase. I would highly recommend this to anyone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seem to know their stuff and price comparably

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use Geek Squad yet for any broken items but have purchased open box items in the past that they have certified and the items are always exactly as described so they seem to know how to rate items and what comes with and how to use a device. Geek Squad was also instrumental with getting me a refund on an installation gone bad on my dishwasher (note - Geek Squad wasn't the installer).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    There for you when you need it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty in the business. Glad I am able to use this if something happens to my appliance. Worth buying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mount works with any tv this is just what i needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great deal included in new tv/soundbar purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dont go without

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the geek squad protection. Had to use it once nad it paid off in a bug way.

    I would recommend this to a friend