Customer Ratings & Reviews

They are awesome I haven’t needed them for this tv but have used them many times in the oast

Extremely recommend this service and Best Buy is amazing at helping you through the process

Always buy the warranty for any device, especially brand new

For a 2 year warranty on that TV it was $20. What a buy at the time where inflation is terrible and everyone is having A hard time.. I think Best Buy for keeping the warranty price down low and affordable, thank you. Guys,

They helped with everything I needed! I was pregnant at the time and didn’t have to lift a single thing.

I haven't had to use the GEEK SQUARD yet. I know if and when they will treat like I should be treated

All I can say is one word. Phenomenal! Geek squad workers get the job done and are very courteous. They solved my problem in a fast, diligent, and timely manner. The questions I asked and the answers I got were very well satisfied to me. Best Buy has a customer for life. Geek squad members are a credit to their profession. Kudos and 5 stars to the Geek squad.

Provides some peace of mind when purchasing expensive products!

I will always purchase the Best Buy warranties for appliances or large electronics. Worth every penny. I’ve used the warranties before and it’s been a smooth process. Couldn’t fix item so they gave me store credit for the original amount of the tv

Bought this extend warranty due to the great experience that I had with the Geek Squad on another issue

Just a wonderful add on to any major purchase. Especially TVs around toddlers

These subscriptions are always helpful! Geek squad is always a phone call away with whatever you may need

I’ve had some issues with the computer before and geek squad got me together

geek squad protection plan is 2nd to NONE.. the best plan offered by anyone

I was able to exchange the TV due to some minor defects and it was done very quickly.

I have had Geek Squad’s support a few times. They are always helpful: phone or in-person! So for me having the yearly plan is a no-brainer. However, I still think Best Buy should not have removed the inclusion of complimentary home set up that they had up until this year!

I am loyal to Samsung TVs never had an issue until this tv made a pop noise and went out. The motherboard was out of stock since this size is no longer sold and BB Geek Squad replaced it. I like the Geek Squad but had to wait 2 weeks for an appointment and another week for an ordered part that was cancelled just to replace the unit. I will not be purchasing the warranty on the new unit due to this, as I have additional insurance for all electronics in my home. Do better Geek Squad!

I normally stay away from the additional protection services on any products I purchase, but this one really saved my butt. I bought a floor model of a large screen high definition TV. Over time, I noticed thick lines on the screen and discoloration. It was most noticeable when there wasn't much action on the screen and if large areas pf solid colors were displayed. As it turned out, the LED screen was showing remnants of the demo mode screens that would run constantly in the store. The protection plan allowed me to get %100 of my purchase price back, providing it was spent at Best Buy. I ended up getting a new 55" TV.

Hoping this gives protection if we need it for Tv.

Seems like a solid and straight forward warranty. I always get coverage for electronics