Customer Ratings & Reviews

If you purchase something with relatively high value, protect it with Geek Squad!

Geek squad service has been great so far. They helped me out in store when I had questions.

Excellent service, the TV had a problem and they come to your house for any TV over a certain size. The person was clean, polite and neat. They took the back off and could see there was no funny business, don't try and fool these people they know what they are doing. The code came up that the TV was NOT ECONOMICALLY VIABLE TO REPAIR so i was given credit for the amount i paid towards any new TV at Best Buy. Ever since then i get a warranty with everything i purchase at Best Buy.

Out of all warranties I’ve ever purchased Geek Squad is the only ones I truly trust.

I have purchased the protection with tv it gives a piece of mind

Happy that I purchased he Geek Squad, now a days you can never tell when your appliances will go hey wire and it's always a good to have peace of mind knowing that paying for the extended service will help you if you ever need it. I make it a habit to get the Geek Protection for all my purchases at Best Buy, so far it has been one of the best decisions I have made along with the great purchases I have also made. There is no where else to go for service like Best Buy or selection for what you are looking for.

They were AWESOME! Great service very polite, friendly, professional, courteous crew.

Excellent service and an affordable solution 10/10 would recommend.

Love knowing that I have protection for years to come. Thank you Best Buy for making this so easy on me!

If your buying electronics you better purchase Geek squad warranty.

THE GEEK SQUAD IS A GOOD VALUE. IF YOU VALUE PEACE OF MIND.

I always deal good with the Geek Squad they haven't let me down yet thank you.

Geek Squad 5 years plan save my bacon on TV’s twice now, it’s a must have for any owners purchasing at Best Buy.

The entire team from the salesman that helped us pick out our television to the other young ladies with lots of great information of the products sold in the store and our cashiers. Each person was polite and helpful! Due to great service we have returned and purchased a laptop from Best Buy1

I favor buying from Best Buy largely because of their Geek Squad for technical questions!

Geek Squad always someone ready to answer your questions and at the ready when you need to make an appointment.

Super helpful to have - I've heard horror stories of tvs breaking in moves

I bought this protection plan because I bought Westinghouse TVs. Westinghouse is a great budget-friendly choice for people who don't need the ultimate performance in a TV set. Mine haven't actually required any warranty service. But I have read reviews on here that say the TV must be shipped to the manufacturer's site(s) for in-warranty repairs. That shipping cost could be significant, and that facility is across the country from me. With the protection plan, I can let the Geek Squad repair facility conveniently handle the repair or replacement. Shipping a sizable TV across the USA one way would cost more than the price of these protection plans.

Excellent home delivery and professional service thank you geek squad awesome service

Worth the extra money was able to get my broken tv replaced